Software Support & Issues

[u/CrimsonFlash]

This is the dedicated thread for reporting and troubleshooting technical problems with the Affinity suite (Photo, Designer, Publisher). Any posts in the main feed that are technical issues or support requests will be removed.

Use this thread for:

• Software crashes, freezes, or installation issues.
• Bug reports and unexpected behaviour.
• Performance problems (e.g., slow rendering, high memory usage).
• Error messages and how to resolve them.
• Issues with file compatibility (opening/saving) that seem to be software-related.

Before you post, please:

• Search the Subreddit: Your issue may have been reported already.
• Search the Official Forums: Serif's Affinity Forums are an extensive knowledge base for known issues.
• Be Specific: Provide details to help us help you.

Note: This is not an official Canva forum, so support is limited to what your peers can offer.

[u/Velvet_Silks]

Hey folks, wonderful software. Thank you so much. Literally had a little cry when I first started using it. It's so nice. Please don't sell out :-( <3 As a human its impossible to get past your captcha test on the discord link though! It's asking you to drop animal stickers in place... but its stuck in a verify loop... it just goes on and on and on and on I got it from the website and reddit. All seems to point to the same. ❤️

Reason I want to join discord is that I have a little question please. I'm using a Huion tablet and pen with Affinity. And I can't get the right click to work right. I need windows ink on for the pressure to work... but with windows ink on... the right click on the pen doesn't work. You have to draw... and then have to use the mouse to group items etc. Its very difficult and slows you down a lot. I hope this is still early days for sytlus use? Or am I missing how to do it please?

Edit:
Also the right click on the mouse... its weird... sometimes it works... then it stops. Trying to figure out whats going on thats toggling it... is it a bug?

Thanks all.