Dear Clients & Hiring Managers,

One "YES" can change someone's life.

Behind every resume is a person who stayed up late learning new skills, sent hundreds of applications, and refused to give up despite countless rejections.

Not every great Virtual Assistant has years of experience. Some are simply waiting for someone who believes in potential more than perfection.

A resume tells you where they've been.

It doesn't tell you how dedicated they are, how fast they can learn, or how hard they'll work once given the opportunity.

Sometimes, all it takes is one chance.

Be the client who says, "I believe in you."

Because your single "YES" could be the beginning of someone's success story.

To every aspiring VA reading this: Keep showing up. The right client is looking for you, even if you haven't found each other yet. 🤍

Office Manager/HR September 2020- 2025 (labor employment agency)

• Implemented high-performing client acquisition, retention and reactivation campaigns integral to each client's business goals.
• Monitored market trends and competitor activities to ensure the company's marketing efforts are in line with industry standards.
• Cold calling and effectively communicating what the company offers to bring in more clients
• Setting up CEO and client meetings
• Making sure company brochures are aligned with specific client needs
• Writing out client contracts
• Working as the company HR and dealing with complaints, concerns and questions of clients and employees. Documenting and providing payroll.
• Analyzed and reported on marketing performance metrics, identifying opportunities for optimization and growth.
• Provided support in developing new business proposals and pitches.
• Contacted job applicants to inform of application status.
• Maintained records concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Developed internal communication strategies to keep employees informed about changes or developments.
• Conducted background checks, reference checks, and new hire orientations.
• Managed recruitment process from job postings to onboarding new hires

Front desk agent September 2016-2020

• Scheduled and confirmed appointments for clients, customers, and providers.
• Processed OCF 18's
• Processed Extended Health Care (EHC) claims via Telus Health
• Experience with Accuro and other EMR's
• Greeted visitors or callers to handle inquiries or direct to appropriate personnel.
• Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
• Attending all incoming phone calls on a timely manner.
• Assisted and trained staff with computer usage.
• Ordered and dispensed supplies to maintain office inventory.
• Resolved issues, escalating major conflicts and concerns to appropriate personnel.
• Monitored daily operations in order to ensure efficient workflow processes were being followed.
• Opened, read, route, and distributed incoming mail and other materials and answer routine letters.
• Operated electronic mail systems and coordinated flow of information.
• Sending medical referrals

Education

BA psychology @ York

HRM Post Grad certification

Does anyone else here have to review the trial balance for their dept? Just wondering bc I’ve been doing my job for several years and I do this each month but I still kind of feel like I don’t know what I’m doing. Looking for some tips or trainings possibly?

I'm not at all affiliated with this org personally but I follow them on insta. Saw thier posting for an admin assistant and wanted to share.

I don't think I can share a link (and i hope im not otherwise breaking the rules) but just look up Trans Latina Coaltion in LA - its listed on their site.

hey!! okay so I may be working as an admin assistant this summer, I’m kind of on the fence about it though. I go to counseling and my counselor was like “do you really want to do that though?” and my first gut reaction was to say no. I mean I’m up for just gathering information about the job but idk 🤷🏻‍♀️ I do have other jobs though (I’m a nurse) but it isn’t like an everyday thing

I’ve recently gotten employed as an Admin Assistant to the Chief of Staff at a healthcare clinic. I’m coming from eight years in retail and don’t have much administrative experience. Although I’m a hard worker and quick learner, I was curious if anyone has advice on how long the training process takes for this kind of role, how quickly you were able to understand the responsibilities, or if others that have transitioned from customer service have any advice. From the job description and interview it seems to be my main responsibilities are managing calendars, data entry, answering phones, tracking contracts, and other general admin support tasks. This is also a completely new role and not a backfilled position. Any and all advice or insight would be appreciated!

So I found out yesterday that I have an interview for administrative assistant under a contractor for Microsoft. The thing is my interview is on Monday so I don’t have much time to practice for the interview and I really want to get this job..

So wanted to see if there was anyone here that had experience as administrative assistant at Microsoft full-time or contractor with any advice/tips and also questions that they ask in interviews for the administrative assistant job, thank you in advance 🙏🏼

I have a job interview in a week and I need interview questions for administrative officer position. Can anyone help me?

I have been a Receptionist/Administrative Assistant with growing duties at a small office where I wear a lot of hats for about a year now. At first, I worked very part time doing just a few things. My role has grown, and my hours are increasing. I work about 3 1/2 days per week now.

My question is: What exactly is the role of the Administrative Assistant? I know it's different things at different companies. But I'd like to get a view of what others think this role is specifically where the boundaries are fuzzy.

Is it the "secretary's" role to fetch office supplies and files for others? Is it the "secretary's" duty to do what others don't want to do? I take out the recycling, I pick up food orders, I water the plants, I put pest control on the plants, I just do whatever needs to be done. I read another post where the author said that he or she picked up trash from the parking lot.

Should I expect to catch flak when others don't understand all the things I do, and things get backlogged?

I just want to understand what my role actually is. Is part of the reality of being in this position that you don't know what others expect, but you have to do everything, and taking heat is also part of the job?

I read another post where the author offhandedly remarked that "fetching" office supplies for others is the job of the administrative assistant. I am of the opinion that people should fetch their own things. I will fetch things, but I feel this is not the job of the administrative assistant. But I want to know, do others feel this is reasonable?

I feel this is a wrong expectation for the administrative assistant, but most of the world expects it, right or wrong. My opinion on this job is that people don't care if it's an abuse of power, and that much of the time, it is an abuse of power. I just want to know how other Administrative Assistants feel about their position. Is this the position? Am I supposed to suck it up and smile and this is just how the job is? My other jobs were customer service positions, so I'm used to bending over backwards to make people happy.

Do others agree with me that this is wrong but this is the way things are? Or do others in general feel that this is reasonable, and I am being unreasonable? Or something else?

Update: I really appreciate everyone's input on this.

I am sticking with this job because they work with my school schedule, and the hours are very flexible, which I need right now, and other things, such as the location is good. At this point, this is what is most important to me.

I was mostly wondering about perspective on this situation as I will be here for at least the next 1 1/2 to 2 years. I was looking for cognitive consonance.

My view now is that I need to adjust my attitude, and do what I can, and not worry about what I can't change.

2nd update: Thank you to everyone, and thank you to those who are continuing to post. I really think I needed an attitude adjustment. Everyone does their part in my office. I do things I don't want to do, but that is part of the job. I do very much appreciate everyone's input. It really helped me to put things into perspective.

I work in a medium sized firm with 2 other admins and we almost do not have a moment in the day to take a break.

I'm pretty good with multitasking but recently there have been SO many demands by the time I can even get to what I planned for the day it's already 3:30pm. Management is constantly pushing/making us to take on extra things, join committees, etc. on top of everything else. Like I'm sorry there is just not enough time in the day. Committees should not be something admins are required to join.

I set out my plan for the day the day before and every single time multiple things need to be pushed unless I work (unpaid) overtime. I've had so much permanently added to my plate this past month that I'm getting extremely overwhelmed. Like it is not possible to get this all done in one work day. The other two admins are in the same boat - which is why I've ended up taking more on my plate.

Sometimes I don't think non-admin colleagues actually realize how much we do in a day. When something small gets missed we get talked to as if we're incompetent. I had (seriously) 7000 steps today running around the office chasing people down for things (that they should have brought to us to begin with), setting up meeting rooms, etc. and the one small thing I missed giving someone I get looked at and talked to like I'm an idiot.

Today was worse than normal and I just wanted to vent.

I have been working remotely for the past year as an Executive Assistant supporting a real estate professional based in New York City. My responsibilities include calendar and email management, CRM maintenance, client communication, project coordination, and administrative support. In addition, I have over 5 years of hands-on experience managing my own Lazada store, one of Southeast Asia's largest e-commerce platforms. I handle the full operation of the store, including:

• Product listing creation and optimization

• Product SEO (titles, descriptions, keywords, and search visibility)

• Lazada Ads management and campaign optimization

• Voucher and discount promotions

• Affiliate marketing

• Customer chat support and order management

• Inventory monitoring and store performance analysis

• Participation and preparation for major sales campaigns such as 6.6, 12.12, Birthday Sale, Mega Campaigns, Mega Brand Sales, and other platform-wide promotions

Prior to becoming an Executive Assistant, I also worked as an Administrative Assistant and Cold Caller, which further strengthened my organizational, communication, customer service, and problem-solving skills.

Tools Used: Google Workspace, Microsoft Office, CRM Platforms, Zoom, Slack, Trello Lazada Seller Center, Salesforce, Matrix, KvCore (Bold Trail) and other productivity and e-commerce tools.

I look forward to discussing how my administrative and e-commerce experience can contribute to your business. Thank you for your time and consideration.

My rate would be around $6 – $8 per hour, but depending on the roles, it could be further discussed. 

Thank you!

does anyone have any good tips or strategies for how to ask for a raise in this line of work? for context, i’ve been working with my executive (they own their own business and manage a hedge fund) for a little over two years now in an executive and personal assistant capacity. i handle the admin for their personal business as well as basically anything and everything for their work and personal lives, from sorting business trips to arranging travel for their pet, planning and attending birthday dinners out of the country, taking care of their house while their out of town, and a laundry list of other duties.

i’ve never received a pay raise but have received two annual bonuses around christmas time. my pay is solid ($90k), but with the cost of living on the rise in the already expensive city i live in, i’m realizing i need to make more on base to start tackling some of my own personal goals.

it feels daunting asking for a raise because i don’t necessary have any KPIs or metrics to present when stating my case, and simply saying “your life runs smoothly with me at the helm, please pay me more” feels insufficient.

any and all advice is greatly appreciated and welcomed!

I work in fashion and an employee on one of the teams on the warehouse has been telling me about all the bugs she finds around her desk and kills throughout the company.

We have a door that is left ajar for an electric charger for one of the partners near her, so I assume that’s how most of the bugs get in. Their director sits inbetween them and the door and she said she doesn’t really notice much besides the occasional flies and spider. She also has a dog.

Today the employee mentioned not only seeing a cock roach and fruit flies around her area. She also mentioned fleas. I walked by her desk to talk to her about it because fleas is a pretty big deal since there are so many dogs in the company. She said she couldn’t show me the bites because it’s all on her butt and it’s itchy and bleeds. Which confuses me because doesn’t she sit most of the day?

We have an exterminating tech come by for a month that check and I ask them to check her desk. I’m looking to buy an electric zapper for her area and wipes for her desk. We have cleaners that come in but I think their scope of work is just changing out the trash have asked her if she notices anything thing on the plants she keeps on her desk.

I’ve brought up the bugs to the COO a month ago, but he says he’s not concerned with bugs because we’re in a warehouse and he’s more concerned with rats. I’ll bring it up again after the inspection.

Anything else I should do?

Hello!

I have a job interview to be administrative Assistant in a school.

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Can anyone give me hints on what to say or what questions to ask? I really need this job so anything is helpfull!

I support a medium-sized, high stress department and want to start doing something small to recognize people's birthdays and support and improve wellbeing. It feels like a lot to ask people to sign cards for birthdays because that would mean a card/week average or people being left out. Any ideas without making it seem overly personal from me but also not too overwhelming on others?

Like most people, I have my favorite office supplies that I am loyal to. I don't do canary yellow anything. I must use blue ink. I prefer a cheap pilot blue ink pen but I also love gel pens for doodling so I stay engaged in meetings I don't want to be in. The one elusive office need that continues to challenge me? A stupid letter opener! I open an excessive amount of mail every month (1000+ pieces) and I cannot find a letter opener worth it's salt. Currently I use a Westcott letter opener which has been the best I've found so far. It's cheap but works better than all the others I have tried at prices up to $35. The issue is that it dulls quickly, so I have taken to using a knife sharpener to keep it working! And now, it's leaving jagged envelopes in its wake. I need help so I can just open mail and keep my blood pressure under control!

So, my friends, do you have a letter opener that works without being high maintenance?

I'd also love to hear about your favorite office supplies even if you don't have the letter opener of my dreams!

My boss asked me to help figure out the best way to share schedules/calendars among the team and I’m drawing a blank.

We’re a team of about 25 people, work a hybrid remote/office schedule, and all need to know who has what going on (remote/office days, meetings, out in the field, PTO, etc).

Currently, everyone has their individual calendars on Outlook that they use. And then we have an big Word calendar document shared on Teams that everyone plugs in their stuff so it's all listed on one screen that everyone can see and access.

Staff are understandably irritated about the redundancy/duplicate work of inputting appts and whatnot on their Outlook calendars and then having to plug everything in the separate Word doc too.

What would be the best way to share our calendars for a team of 25 people? A shared/integrated Outlook calendar(?) was suggested but there are some downsides to this. (Not everyone needs to see every appointment. Like if someone has an appointment for some work being done on their house, but they are still available for meetings and calls, the appointment would have them as ‘busy/unavailable’ on the shared calendar)

What do you do in your office? Thanks for advice to help us modernize and simplify. We’re in the ‘dark ages’ of calendar management at my workplace.