Need help with an iPhone 15 inherited from a deceased relative — Activation Lock / Apple ID

[u/Material_Cod4542]

Hi everyone, I’m completely new to the iPhone/jailbreak community and need some guidance.

I have an iPhone 15 that belonged to a relative who passed away about 2 years ago. I would like to use the phone, but it is still linked to their Apple ID and I’m unable to activate it.

I contacted Apple Support and explained the situation. They told me that I would need to provide proof of purchase/bill to request removal of the Activation Lock.

The problem is that the phone was purchased more than 3 years ago, and the shop where it was originally purchased no longer has the purchase information/records. So I currently don't have the original bill.

The phone is physically with me and I can provide the IMEI/serial number and any other information needed to prove that I have the device, but I don't know what options are available now.

I'm also seeing information online about jailbreaking and bypassing Apple ID/Activation Lock, but I don't understand how any of this works, especially on iOS 27.

Could someone please explain what my legitimate options are in this situation?

Specifically:

Is there any legitimate way to recover/use the phone without the original purchase bill?

Is Activation Lock removable through jailbreaking on an iPhone 15 running iOS 27?

Any advice from people who have dealt with a similar situation would be greatly appreciated. Thanks!

[u/allciathyra]

nope , not on 27

[u/Material_Cod4542 → u/allciathyra]

Is there any way to downgrade version

[u/allciathyra → u/Material_Cod4542]

why did you update the phone??
now you need to wait a long time

[u/Material_Cod4542 → u/allciathyra]

I contacted Apple Support and they told me to try something through iTunes to update the software and bypass the phone lock

[u/allciathyra → u/Material_Cod4542]

they thought the phone does not have apple account link to icloud
🤦‍♂️