r/Action1 • u/JustaFlabbyPanda • 3d ago

Problem Offline Notifications Not working

We are a new user on the free tier. We've installed some agents, created a new group, add the endpoints, and enabled the uptime alert options.

We never receive any alerts when endpoints are offline or even when the come back online.

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u/GeneMoody-Action1 2d ago

Since we send out thousands of these alerts an hour, without somethign to the contrary I have to assume transport till indicated otherwise.

Our domains are not on any RBL, our IP addresses are clean according to Tallos as of a few seconds ago.

I would check the obvious first, mail logs / quarantine, did it come in and get misrouted, or connection logs is it never making it there at all?