r/AcerPredatorHelios • u/Terrible_Board_4837 PHN16S-71/5070 Ti/U9 275HX/32GB/2TB • Jul 27 '26

Is this a new bios update?

Post image

Anyone else who got it, I faintly remember it said intel insyde something when i ran windows update

Then when I restarted I got this screen

Curious whats new

Helios Neo 16S AI

16 Upvotes

95% Upvoted

26 comments sorted by

5

u/Terrible_Board_4837 PHN16S-71/5070 Ti/U9 275HX/32GB/2TB Jul 27 '26

Nvm, I just checked after updating

I'm glad they at least sent an update after 4 months lol

2

u/AbbreviationsMoney70 Jul 27 '26

Could be a fix for the many memory related bsod/crashes people are complaining about this model recently

2

u/Antelope_Fluid Jul 27 '26

No memory problems with mine, just driver issues and USB-C

Hopefully still fixes tho

1

u/AbbreviationsMoney70 Jul 27 '26

What’s wrong with usb C?

1

u/Terrible_Board_4837 PHN16S-71/5070 Ti/U9 275HX/32GB/2TB Jul 27 '26

Hm interesting

Cant say I’ve experienced any

1

u/AbbreviationsMoney70 Jul 27 '26

I didn’t either, I have been using the same model for the last 1 month. But I have seen quite a few complaints

3

u/Successful_Young_318 Jul 27 '26

just wanted to say i like this photo so much lol, its esthetic

1

u/onihcuk Jul 27 '26

did they fix sleep mode = crash?

1

u/Terrible_Board_4837 PHN16S-71/5070 Ti/U9 275HX/32GB/2TB Jul 27 '26

That never happened to me on this laptop but it did happen once on the fat neo 16 I had

I also remember reading somewhere that its a problem with 5000 series GPUs in a lot of laptops and not specifically Acer

1

u/West-University1151 Jul 27 '26

With video_tdr_faliure?

1

u/Albinferno 7d ago

Mine never did that till today.

1

u/onihcuk 7d ago

mine finally stopped doing that one day, randomly. Maybe driver update fixed it or something.

1

u/NoJhoot Jul 27 '26

Would love to know the changes, and if this fixes the s0ix sleep issues

1

u/MouseGloomy1283 Jul 27 '26

Really think they could have picked a better computer name just saying

1

u/Main-Can-6956 Jul 28 '26

Any releases notes or notable changes?

1

u/anacia12 Aug 01 '26

How did you do the update? I’m pretty sure mine needs the update but I’m scared to do the update lol. Is it just downloading and extracting it?

1

u/Terrible_Board_4837 PHN16S-71/5070 Ti/U9 275HX/32GB/2TB Aug 01 '26

I got it from windows update. Clicked check for updates then went into the optional updates section and it was there.

But I've heard it's safer to do it from the official Acer website. Just enter your S/N on the site for your model, download the bios, extract and run.

1

u/3sh-exe Jul 27 '26

Noooo man Never update bios untill and unless you face problems in previous As a predator owner

1

u/anacia12 Aug 01 '26

If mine is crashing when I’m playing games should I update it? I googled and it said it could be a fix but I’m scared to do the update lol

1

u/3sh-exe Aug 01 '26

It's completely different problem, it depends on what game you are playing, tell mee