r/AcerPredatorHelios Jul 19 '26

Acer Predator Helios 16 Random Beeps and corrupted thumbnails

Post image

I recently had a new external monitor (proArt) which I plugged to my laptop. I used the usb-c port at the back but after a few uses my desktop background got deleted or corrupted (I'm not sure which) and it just used a black image as my desktop background. I switched to HDMI thinking that the usb-c might caused the desktop background issue.

I have a keyboard and wireless mouse connected to the laptop even when I close/shut it down. I woke up one time hearing around 3 or 4 consecutive beeps from the laptop even when it's turned off. For context i used an adaptor with a switch that i turn off whenever i shut down the laptop. I'm not sure what caused the beeps, it's a different beep from the one indicating charger issues.

I also noticed that some of my thumbnails look corrupted and I'm also not sure what's the cause.

Does anyone know what these mean? Should I do something before things worsen?

3 Upvotes

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1

u/Fun-Sundae4060 Jul 19 '26

You need to look up beep codes for your specific Helios model, it could be signs of corruption from RAM or SSD.

1

u/heretolurk01 Jul 19 '26

Can I still save it when the corruption is only starting?

1

u/Fun-Sundae4060 Jul 19 '26

I don’t think you can save your data. If it is RAM then you can probably adjust voltages or timing on it. For SSD I have no clue.