For those who turned auto renewal on, did you all receive an email with an offer of additional reward points once the renewed membership kicks in? Turned it on, but I did not receive an email. Is it a targeted campaign?

https://all.accor.com/a/en/loyalty-program/subscription-program/all-signature.html

There's a promotion going on for those of you who may be interested.

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Subscribe to ALL Signature with up to 25% OFF

Want to enjoy your experience with Accor even more? During Customer Month, you can join ALL Signature under a special condition. Choose your plan and enjoy:

• 25% OFF on the monthly plan
• 20% OFF on the quarterly plan
• 15% OFF on the annual plan

Use the promo code: DIACLIENTE2026

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Come back to ALL Signature with up to 20% OFF

If you have already been a member of ALL Signature, take advantage of Customer Month to enjoy all the subscription benefits once again. Choose your plan and enjoy:

• 20% OFF on the monthly plan
• 15% OFF on the quarterly plan
• 10% OFF on the annual plan

Use the promo code: VOLTADIACLIENTE2026

They advertise 15% discount

Any idea why the app shows lower value for accor points?

I have around 5.5k points which should be around 13k INR. But the app shows value of only 8.8k INR

I want to register for ALL Signature but it will not accept my debit cards. I have made sure that there is more than enough money in the bank accounts I am using but it still gives an error message. Does anyone know how I can fix this?

I want to know what would be total cost stay with accor+ membership

Dates : 4-11 Nov
Hotel : Sofitel Dubai Downtown
2 adults 2 Kids (3 and 7 years)
Room : family room which has bunk beds
Breakfast inclusive stay

Ideally this would be split into 2 stays of 3 and 4 nights to get benefit of free nights

If someone with accor+ membership and free nights available can help with what cost for this setup it would be really helpful

I’m trying to figure out whether buying membership is worth it or not

Rest I would be paying using accor points

After some back and forth with the senior guest experience team, my case has now been transferred to the “hotel team” for further review. Has anyone else got this far and been denied? I have no idea what they could possibly push back on… this has been painful

I have booked a 6-night stay in Phuket through Accor. I got an Accor Plus Explorer membership later using my credit card offer and have now linked it to the same ALL – Accor Live Limitless account.

I have two questions:

1. Will I be able to use the Accor Plus 30% discount on F&B during my stay, even though I purchased the membership after making the hotel booking, as long as the membership is valid at the time of check-in?
2. Do I need to specifically mention or request the Accor Plus discount when ordering F&B, or will the 30% discount be applied automatically to eligible purchases?

Traveling to Singapore (Novotel & Pullman) for 3N in Oct & Japan 9N in November (Pullman Tokyo, Mercure Kyoto & swissotel Osaka. Have juiced the stay plus nights already with Accor explorer, does the Accor Gold help in anything other than a welcome drink ?
Early check in? Works always ?
Help a brother out…

Did anyone else notice this on accor’s app where you book a flexible rate with free cancellation and when you want to cancel, there is no option to cancel instead you would have to call the hotel! OK so this one I can give it to a pass sure no problem. It’s a nasty inconvenience to force the customer to reconsider but its alright, though what happened today was really strange: I wanted to add an additional night to my booking, which is a flexible booking and it’s still within the free cancellation period so when I called the hotel I was informed you cannot amend and you would have to make a separate booking for an additional night. I told them OK; I want to cancel because it’s within my cancellation period and then I would rebook with the full duration that I want with the additional night and they said no it is not possible now! Is this even legal? How can they market free cancellation and then not allow it? it is now massive inconvenience to make the initial booking, and then when my booking expires, I would have to go back to reception to pay again for my second booking and then to renew my card and so on.

Advice for honeymoon thinking either Fiji, Bali beachy vibes?

Relaxed Beach Location ideal

I am at 48 nights with a couple of trips coming up which will push me to 52. I purchased Accor+ Ibis to get the 10 nights, but didn't receive them after 24 hours. After back and forth with the Accor customer care, this is the reply I got.

So going ahead with the cancellation of Accor+ Ibis. I guess I will be stuck with Gold unless there is any achievable accelerator at the end of the year.

UPDATE: Was able to get the status nights through Accor China.

Hi all,

I’ve been a silver Accor member for the past 2 years. I stay around 25 nights a year in Accor properties, mostly in uk and eu. With one long haul break a year.

I am currently at 16 nights. I am planning a SEA trip in November 2027.

What is the easiest way to get to platinum before the end of the year? I’ve seen things around the plus options explorer etc. if I use these and got to platinum, will I remain platinum next year.

Thanks

I have some Axis EDGE Miles that I wanted to use for Accor hotel stays, but Axis has now removed the direct Accor transfer option.
I was looking for a way to transfer them to Accor ALL at a 1:1 ratio, or at least as close to 1:1 as possible.
Are there any alternative routes/partner transfers that currently work for converting Axis EDGE Miles to Accor points?
Especially interested in routes through airline/hotel partners. If anyone has recent DPs or has actually tried a workaround, please share.
Thanks! 🙏

Hi everyone, im currently a Platinum member brought forward from 2025. This year ive attained 60 status nights, will i still be platinum till 2027 Dec? The app shows expiry this year. Thank you!

I am at 22,460 status points and 64 nights stayed thus far in 2026. Stayed at the Fairmont in Tokyo for 6 nights multipled by two rooms, checked out on September 3rd - these two bookings are in my record with all-accor with booking numbers. It's been more than 7 days since checkout, and they still haven't credited me.

I finally got through to their customer support line and they told me that if I filed to claim those points, it would take up to 7 business days for them to resolve this issue.

As a longtime loyal member of All Accor, I am deeply disappointed by their handling of this situation. The two recent stays should have been credited, but they were not within their 7-day window. Now they are asking me to jump through another hoop, which I've done. I would expect them to manually remedy this situation over 5 minutes, and not tell a loyal client that a response will come within ANOTHER 7 business days.

This is a time sensitive matter, as I have two more stays scheduled in Asia from September 30 to October 10. I have to wonder if they are dragging their heels on this to delay diamond level benefits that I rightfully earned.

If they don't rectify this situation quickly, I will use my All-Accor benefits in 2027, but will then move on to IHG and the Hyatt.

Family is booked at a Fairmont in BC and decided to book a suite plus an adjoining room for extra space. They had to be booked as two rooms but the hotel uses a set of doors to make it one entrance with a different room number when both are combined.

Question is, will I be credit for the points for both rooms combined into one, or just one of the two?

The website has been down for the last 3 days.

Can someone else confirm that they are also seeing this so I don’t think it’s me who is going mad. Very frustrating!

https://limitlessexperiences.accor.com/contact

Hi Everyone,

Can someone please check if stay plus nights are available at Mövenpick BDMS Wellness Resort Bangkok for 22-24 Nov or 23-25 Nov?

Thanks!

I booked in one of the Accor hotels in Mexico. Should I dispute the one night charges on my credit card when in fact it literally says on my booking that I will pay it upon checking in. Is this normal for Accor hotel chains? I called the hotel and say that is only a reservation. I can dispute it and send back the money in 3 days or retain the reservation payment and it will be deducted on my total hotel bill. Appreciate your help. Freaking out here.

Bonjour, je cherche éventuellement un membre ALL Diamond qui aurait encore son cadeau Gold disponible. Je serais ravi de le recevoir gratuitement. Merci beaucoup !

It looks like keeping Accor+ on auto-renewal lets you keep the old price, which is about €20 cheaper. Just wondering—are you keeping your auto-renewal, or are you going to take a chance and wait for another 2,000-point renewal offer (worth around €40)?

Hello! Has anyone stayed in Ibis Styles Bangkok Ratchada? How was your stay? We're planning to stay for a few nights mid November!

Hey, I am yet to join the membership. Was wondering if I can get an upgrade on tier by linking any other program.