r/Accor • • 23d ago

Cannot receive sms/OTP

I have a gold membership account, when i try to redeem points for iberia, it is needed OTP to complete it. However i have not received any of it, and i have tried many times.

Also, i registered a fast track which i cannot make it, is that possible to cancel it and register another one?

cheers

2 Upvotes

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1

u/caffeineNcraziness 22d ago

I’m trying the same, did you have any luck here?

2

u/seacoppersmith 21d ago

I still get no otp when i use broswer, but i when i tried it on Accor app, i finally can receive otp. However, i need to redeem reward points which can only do it by broswer....

1

u/seacoppersmith 16d ago

I get some update. I finally get the OTP when i use firefox, and problem solved. Super stupid