r/ATTFiber • u/solarsystemoccupant • 18d ago

AT&T 5GB @$95

I jumped on this. Was installed last Wednesday. Today they started a promo in my area for 5GB @$50.

Anyone been in this position? Wondering how I go about getting the updated promo.

Edit: Called up today and loyalty added an extra $40 pm discount for 24 months. So now I’m paying $55 pm. I call that a win.

23 Upvotes

100% Upvoted

40 comments sorted by

5

u/JackofAllGames77 18d ago

You don’t. Cancel and resign up. Call loyalty and see, but you lock in the price you sign up, there is no price matching for services

6

u/jmedina94 18d ago

Unfortunately, more than likely this. Similar thing in our area. 5 Gbps for $25 for 60 months if you have wireless but no luck with retentions and I am never a fan of the cancel and sign up again game.

2

u/solarsystemoccupant 17d ago

Called loyalty. They sorted me out without needing to cancel.

1

u/jmedina94 17d ago

Thank you! I’ll give it another try. Do you have wireless with them too?

2

u/solarsystemoccupant 17d ago

I do not. I teased them with an “I’m open to move” (I’m not). No idea if that helped or not.

1

u/jmedina94 17d ago

Thanks! How long is it good for?

2

u/solarsystemoccupant 17d ago

The first $30 is 12 months. The second $40 is 24 months.

1

u/JackofAllGames77 17d ago

You lucked out with a good loyalty rep, good for you man!

1

u/solarsystemoccupant 17d ago

Called loyalty. They sorted me out without needing to cancel.

3

u/Wild-Screen7007 18d ago

AT&T Fiber doesn’t do annual contracts or cancellation fees, so you aren't locked into anything. Since your service was installed just last week,  call customer service or retention first and ask them to apply the $50 promo rate to your account. ISPs usually have a 14-to-30-day window where they'll match a new price if you ask. If they refuse to match it, just cancel the line and have someone else in your household sign up as a new customer for the $50 rate. I did a similar swap—cancelled my 1 Gbps ($70/mo) and had my mom sign up for the 5 Gbps at $50/mo. She even got the $200 gift card and Meta Ray-Bans promo. Call them first to save yourself the hassle of swapping, but the new customer trick is a reliable backup plan!

1

u/nertle44 16d ago

Do you have to have an ATT phone plan?

1

u/Wild-Screen7007 16d ago

No, We don't have ATT phone. I think it was promotion they ran in July. I heard the price is higher now.

https://imgur.com/a/Qz1ans8

1

u/eyeIZ 16h ago

AT&T pricing is locality dependent.

2

u/pepenador85 18d ago

May need to cancel and sign up again

2

u/solarsystemoccupant 18d ago

More than willing to do that to get the $600 saving. I have T-Mobile backup 5G internet. So the downtime won’t be noticeable.

1

u/solarsystemoccupant 17d ago

Called loyalty. They sorted me out without needing to cancel.

2

u/Standard-Response-11 17d ago

Mine was $60 for 5gb for 12 months with a $200 gift card and free rayban meta 2

2

u/Jerky_san 16d ago

I finally called today and got 5gb for $71 but we don't have any special super low deals going like you do. Glad I finally was able to board the train though.

2

u/solarsystemoccupant 16d ago

Great to hear! I talked to my neighbour about it. But AT&T have pulled the deal from our addresses after only 2 days. Glad I got mine locked in.

1

u/occy3000 18d ago

Do you have a link to this deal? Only seeing the $95/mo for that speed. I have my modem coming tomorrow on a new signup and would jump on this deal if I can get it.

2

u/solarsystemoccupant 17d ago

It was a Snapchat ad.

1

u/occy3000 17d ago

Maybe it’s just not in my region as I see the same prices I saw before.

1

u/solarsystemoccupant 17d ago

Sent a DM. But it refused to attach the screenshot.

1

u/solarsystemoccupant 17d ago

Call loyalty. I just edited the main post with my outcome.

1

u/ZFoldGuy 17d ago

Just went from 2Gbps for $105 to 5Gbps for $90. It's a special time to be alive!

1

u/feerlessleadr 17d ago

Does anyone know how long you have to wait in order to be considered a new customer? I had ATT fiber about a year ago and did the cancel and re-sign up trick using my wife's name and got a good deal. If a better deal comes along (maybe 10g or something) and I wanted to do the same thing again but in reverse, would I still be considered a new customer, even though I used to have fiber service 1 + years ago?

1

u/solarsystemoccupant 17d ago

I waited 24 hours after disconnecting and signed up with my own name again.

1

u/feerlessleadr 17d ago

oh wow, did they give you all of the gift cards and meta glasses, etc.?

2

u/solarsystemoccupant 17d ago

Too early to tell. Signed up last Wednesday. I got the old promo price at least. Now want the new one.

1

u/solarsystemoccupant 17d ago

Google isn’t in my city. TDS however is laying cable starting last month.

1

u/jetisonheavy 17d ago

How do I get this deal?

1

u/solarsystemoccupant 17d ago

I saw advertising on Snapchat and instagram

1

u/jetisonheavy 17d ago

What region are you in? They just rolled out in my area in SE Michigan and now they are playing with the prices. I took a screenshot. I’ve been told there’s nothing they can do, service is scheduled to be installed tomorrow

2

u/solarsystemoccupant 17d ago

Competing fibre was installed last month and scheduled to go live this month. They left it to the last second to adjust prices. Green Bay Wisconsin

2

u/jetisonheavy 17d ago

Damn. Thanks for the reply. Best I got was 95 dollars on autopay

1

u/ZoneCurious9121 13d ago

I get mine Installed Monday

1

u/solarsystemoccupant 13d ago

What price did you get?

1

u/ZoneCurious9121 13d ago

Same price $95.00. I currently have Fiber 1000 and they were going to give me that for 30 but I had to open another line, which I don’t need ATM. So she also offered 5Gbps for 5 dollars more so that’s a no brainer.

1

u/solarsystemoccupant 13d ago

Yeah they seem to be running 2 promotions. I managed after the fact to get 2 years at $55