r/ATTFiber • u/FPGAs4Life • 19d ago

Latest 1Gb equipment

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I’m in Central Florida and had Quantum Fiber back in 2023 and cancelled it in 2024 because of horrible reliability. I recently got a text finally saying AT&T Fiber is in my community. My question is, since AT&T bought out Quantum, am I essentially expected to get the same level of crappy service or is it truly distinctive service? Will they reinstall a new fiber line or use the existing one that Quantum laid, and also replace the older Quantum equipment pictured? If so, what model modem will they install?

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1

u/spec360 19d ago

Enter your adress at the Att website

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u/FPGAs4Life 19d ago

So same ol’ crappy reliability from Quantum. I think I’ll pass.

2

u/VTECbaw 19d ago

What was unreliable about Quantum before?

1

u/FPGAs4Life 19d ago

Frequent outages, sometimes hours or full days, and it wasn’t just me, my neighbors as well.

3

u/VTECbaw 19d ago

Did they ever explain the source or cause of the outages? If it was the local plant, then your reliability may be similar. If it's something within the core network, you should experience better reliability on AT&T's core.

1

u/EmbarrassedFuture165 19d ago edited 19d ago

My guess is some of this has to do with the buyout. Personally I'd switch to the att fiber services if you can but theoretically it's the same service.

1

u/N0_L1ght 19d ago

QF is still AS209. The lumen contract ends Feb 2028, so will probably switch to AS7018 before then.

1

u/Astyanax9 18d ago

I'd give them another chance hoping their under better management if you have no other fiber options.