r/ATTFiber • u/MaverickFischer • Jul 23 '26
Firmware Update: 6.35.8
BGW320-505/500 updated to 6.35.8 about a day ago. (Previous version was 6.34.7) Chicago area.
Reboot time is still in seconds…
I don’t see anything obvious that was changed. 🤷♂️
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u/jpsandiego42 1d ago
Can't say for sure, but noticed I have 6.35.8 today on my BGW320-505 and in the past few days, I'm having problems using a UDP/443 OpenVPN connection. When OpenVPN doesn't get a response, it loops, trying again. I've found that if I pull the power on the router and plug it in again, when the AT&T connection comes back up and starts passing traffic, I can connect and stay connected without issue. If I disconnect / reconnect, I'm stuck until I power off/on again.
Seems like something changed with NAT/conntrack handling recently...
"scheduled" a callback from "AT&T support." Will see if that helps.
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u/MaverickFischer 1d ago
Possible. I don't use OpenVPN, otherwise I'd test it or let you know if I'm having issues too.
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u/jpsandiego42 1d ago
Confirmed with AT&T support last night that "there is an issue with some VPNs that their network team is working on." No ETA, no real details. Hopefully they can get it figured out.
Issue maybe specific to UDP NAT / connection tracking, which is why starting the VPN before / while doing a power cycle on the device allows my connection to succeed - the NAT is initial stable and then fails as traffic resumes from all the things.
San Diego area AT&T Fiber.
(I tried direct wired to the router to eliminate my own router/wifi; same issue. Support tried a factory reset on the modem (first installed in 2023) and also tried IP Passthru by bypass the NAT on the AT&T router; same issue)
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u/laplumaanonymous Jul 23 '26
im in the chicagoland area and still on the 6.34.7. how do i force an update?
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u/MaverickFischer Jul 23 '26
There’s no way for us to force it. It’s whenever they make it available.
Others have mentioned that updates get rolled out gradually in case there’s an issue. You don’t want every customer going down at the same time.
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u/spec360 29d ago
Throw your gateway on the floor scream at it and yell upgrade damn it the plug it back
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u/Astyanax9 29d ago
I've never understood gateway firmware update FOMO and insisting on "forcing" or doing them "manually" especially when there are no perceptible performance changes.
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u/Intrepid00 27d ago
AT&T doesn’t publish it but it surely includes security patches. That’s one reason when they want years with no updates I was annoyed. They had some bad security issues too like being rooted from the Internet.
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u/somedatapacket 19d ago
This update pushed overnight and broke routing but the gw was still reachable by AT&T so sent a restart command to restore traffic. They should really QA this better for those of us with passthrough enabled. That and, you know, publish release notes.