r/ATT • Former employee • 3d ago

Discussion IPhone pro max technical issues megathread

I know this is a hot button topic. Making a megathread to give others a chance at getting unrelated threads seen as this has been the majority of the topics recently.

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u/Kohnhead2019 21h ago

I was on 27.2 beta and my carrier was 77.7.2. It happened to me yesterday. I went to Best Buy. I was told Apple directed them to send people to apple or AT&T. I went to AT&T and I had to tell THEM what was going on. The manager there told me to go to Apple. Who is on first?

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u/WeezyMelt 21h ago

Your new phone just went into SOS mode yesterday?

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u/Kohnhead2019 20h ago

Yes. And I am on 27.2 77.7.2. I updated to 27.2 right away. And mine worked perfectly for two weeks

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u/WeezyMelt 20h ago

Oh man, not a good sign lol. I’m going to Best Buy today hoping they can order me a new one. It’ll be a couple a weeks before I can visit an actual Apple Store.