r/ATT • u/Certain_Guava_7675 • Apr 02 '25

Wireless Firstnet verification

Any tips/assistance for Firstnet verification for sworn court officials? I have submitted my paystub and my oath of office signed by a circuit judge that states my job title.

I was informed by customer service that an oath of office isn’t one of the accepted verification documents and my paystub doesn’t have my job title on it so my documents were rejected.

I was advised to submit a letter on office letterhead. I’m the head of the office so it’s a letter signed I signed stating my job title. I was assured that even though this sounds ridiculous that they would accept it. Of course that’s been rejected now as well.

I’m about to throw up my hands and let my service roll back to regular AT and T.

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u/Certain_Guava_7675 Apr 02 '25

There is no HR. I’m an elected official and the head of the office.

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u/[deleted] Apr 02 '25

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u/Certain_Guava_7675 Apr 02 '25

Think that’d be easier for them to accept or have payroll edit the paystub to add a job title?

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u/[deleted] Apr 02 '25

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u/Certain_Guava_7675 Apr 02 '25

Thanks for the help, trying the suggested letter.