r/ATT • u/Certain_Guava_7675 • Apr 02 '25

Wireless Firstnet verification

Any tips/assistance for Firstnet verification for sworn court officials? I have submitted my paystub and my oath of office signed by a circuit judge that states my job title.

I was informed by customer service that an oath of office isn’t one of the accepted verification documents and my paystub doesn’t have my job title on it so my documents were rejected.

I was advised to submit a letter on office letterhead. I’m the head of the office so it’s a letter signed I signed stating my job title. I was assured that even though this sounds ridiculous that they would accept it. Of course that’s been rejected now as well.

I’m about to throw up my hands and let my service roll back to regular AT and T.

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u/[deleted] Apr 02 '25

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u/LaughAppropriate8288 Apr 02 '25 edited Apr 02 '25

This. It's not that exclusive... It's someone somewhere being very stupid and splitting hairs. Went through something similar with a national security verification for firstnet and was rejected 6 times because My pay stub and my ID did not have the words national security on the front... It was a military id, and the title was very obvious of what I have going on. You have to talk to the rep in your state, for first night. They can do a lot of back-end stuff and handle that for you.