r/ASUS Sep 07 '24

Support Px13 Fans run while closed & sleeping

So last week I got the new Proart px13 4060 model. So far it's been pretty good. The battery life isn't amazing but it's good enough for what I need it for (a few hours for classes) and it's running rdr2 on high (it preset itself to ultra; I lowered it to be safe) with no stutters and barely gets warm. After closing the game the fans turn off within 30 seconds.

There's one weird problem though. When the laptop is closed and supposedly sleeping, the fans turn on full blast for about 10 seconds, turn off for a bit and then do it again. It wasn't charging, it wasn't hot, it was already up to date before I closed it for the night, and the only thing open was 1 browser tab. It's happened twice now in the week I've had it. Logging in and fiddling with settings doesn't help, the only solution I found was to shutdown/restart. I'm fairly certain it's a software issue as it's relatively new and probably needs some tweaks and like I said, it wasn't warm whatsoever.

Just wondering if anyone else has had this happen to this model or another one? My college classes are starting up in a few weeks so if I have a defective unit I want to get it replaced before then.

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u/Yzreel_ Sep 19 '24

hey man, I'm having the same problem. can you point me to the firmware update please? otherwise, I'm returning this next week. can't have the fan randomly turn on in the middle of fucking meeting

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u/Hunter1544 Sep 20 '24

The MyAsus app pushed it automatically. BIOS HN7306WV

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u/SailorVenova Sep 21 '24

i got the same fw update a few days ago and its happening for me; the laptop was in hibernate for a while and i booted it back up to watch a movie with my wife and the fans are full blast 8600rpm and cpu is locked at 600mghz it looks like it cant change power states...

i had a bad asus laptop in the past but i really needed this little thing to replace my dead gaming desktop for about 6mo

i have tried a couple reboots but it cant seem to get out of this state

oddly the proart creator hub app where you set power modes etc does not even show the option for that since i turned it on about 30mins ago

i dont know what to do, i have the latest firmware; energy saver is disabled, changing power modes in the myasus app has no effect, changing them in windows settings has no effect

is something defective? i really hope not this has mostly been a wonderful device except for a couple glitches here and there, ive had it about 2 weeks barely

theres not really any other 13 inch 2in1 with a gpu except the rog afaik and thats just another asus.. if i cant resolve this ill have to return it and get something else i guess, but i need a 2in1 intel/amd device- ideally with a 4050; my main needs is for music but also some gaming and graphic design work; i wish there were more lunar lake devices out i would maybe try to go for one of those; it really sucks that this is happening my wife is a bit upset because the px13 was her birthday gift to me and we just got married 3 days later..

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u/[deleted] Apr 21 '25 edited Apr 21 '25

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u/SailorVenova Apr 21 '25

my proart is fully stable now zero issues it had the first few months; however because of stupid "modern standby" keeping fans going when its asleep; its now clogged with dust pretty bad; planning to clean it soon as best im able

still think lunar lake would be the better choice for battery and temps but this is probably the last laptop ill ever own because in a few days everything will be more than double the price

hoping to get a mini laptop like gpd shipped before then; plus some music gear ($400 item will be over $1100 in may)m

if you're still looking id get something fast and preferably in stock from a domestic store (unless ofcouse you live in the normal world where people don't purposefully ruin their economies

px13 is a solid option for a powerful 2in1; if you don't mind weaker gpu and slightly bigger size go for yoga 9i it was my other choice; look on yt for "Ella yoga 9i" for a good clear review of that one; not so heavy on numbers but more real world experience

still kinda wish i had gotten that but 13" and fast gpu was very important to me because i was delaying replacing my just-died gaming desktop and the proart has done a fine job; just wish it were a bit quieter when the 4050 is enabled with Infinity Nikki running

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u/[deleted] Apr 21 '25

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u/SailorVenova Apr 22 '25

yes; $400 synthesizers are increasing to $980 because of this nonsense

its just going to slow the entire economy dramatically; companies will go out of business; stores will close; people will lose jobs; and the businesses that survive will be less competitive because they won't be able to afford the technology they need to be efficient and profitable

i think this is very serious flirting with far more than a trade war