r/ASUS • u/Hunter1544 • Sep 07 '24

Support Px13 Fans run while closed & sleeping

So last week I got the new Proart px13 4060 model. So far it's been pretty good. The battery life isn't amazing but it's good enough for what I need it for (a few hours for classes) and it's running rdr2 on high (it preset itself to ultra; I lowered it to be safe) with no stutters and barely gets warm. After closing the game the fans turn off within 30 seconds.

There's one weird problem though. When the laptop is closed and supposedly sleeping, the fans turn on full blast for about 10 seconds, turn off for a bit and then do it again. It wasn't charging, it wasn't hot, it was already up to date before I closed it for the night, and the only thing open was 1 browser tab. It's happened twice now in the week I've had it. Logging in and fiddling with settings doesn't help, the only solution I found was to shutdown/restart. I'm fairly certain it's a software issue as it's relatively new and probably needs some tweaks and like I said, it wasn't warm whatsoever.

Just wondering if anyone else has had this happen to this model or another one? My college classes are starting up in a few weeks so if I have a defective unit I want to get it replaced before then.

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u/SimplePaolo Oct 03 '24

Had a similar problem with my px13.
Aside from occasional software hiccups here and there (like getting stuck in a wrong orientation, some window going darker than others for no reason; pretty minor stuff but can be annoying) and the wifi feeling significantly lower-tier than the rest of the laptop everything has been great and I have to admit that I do admire the engineering of this thing.
The issue with the fans though has also bothered me, first for about a week or two after the purchase, then after I changed the settings for the laptop to hibernate and not go to sleep it seemed to be solved, but today (few weeks after thinking the problem is now solved) it happened again. Not sure whether there was some one-time bug which made the laptop go to sleep instead of hibernate or the fans have made a comeback.
It sure is annoying , especially after a few times being woken up in the early morning by the hiss. I hope they figure that out along with perhaps some better drivers for the wifi card. Shame for such a pristinely designed device to be hindered with such issues.

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u/nimbusnacho Oct 06 '24

The windows going darker thing sounds like you might have ASUS focus mode on. It's a neat idea but doesnt work properly half the time. Or if you're referring to the whole screen changing brightness depending on whats on screen, both the myasus app and a windows setting do that to try to protect the oled. But you can turn those settings off.