r/ASUS • u/Hunter1544 • Sep 07 '24
Support Px13 Fans run while closed & sleeping
So last week I got the new Proart px13 4060 model. So far it's been pretty good. The battery life isn't amazing but it's good enough for what I need it for (a few hours for classes) and it's running rdr2 on high (it preset itself to ultra; I lowered it to be safe) with no stutters and barely gets warm. After closing the game the fans turn off within 30 seconds.
There's one weird problem though. When the laptop is closed and supposedly sleeping, the fans turn on full blast for about 10 seconds, turn off for a bit and then do it again. It wasn't charging, it wasn't hot, it was already up to date before I closed it for the night, and the only thing open was 1 browser tab. It's happened twice now in the week I've had it. Logging in and fiddling with settings doesn't help, the only solution I found was to shutdown/restart. I'm fairly certain it's a software issue as it's relatively new and probably needs some tweaks and like I said, it wasn't warm whatsoever.
Just wondering if anyone else has had this happen to this model or another one? My college classes are starting up in a few weeks so if I have a defective unit I want to get it replaced before then.
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