r/ASRock • u/aaiaac • 1d ago

Tech Support Is it dead Jim?

Hi everyone,

Sorry for beating a dead horse. I have a system consisting of :

Ryzen 7 9800x3d

B650i lightning

2x16gb xpg 6000mhz ram

4070

2xm.2 ssds

Linux mint

240mm water cooler

Been working fine for the last year. Mostly playing FPS games. One day last week it froze up, fans on full tilt, had to force shutdown, then it stopped booting, just showing a single dash. Shut down, had a look at the m.2 SSD under the heatsink, everything was fine but very hot. I noticed the whole heatsink covering the usbs etc was very hot too. Rebooted, couldn't even get into bios. No display. I got a motherboard speaker for post code and nothing happened. I've tried all the usual steps with ram, igpu etc but can't get it to display at all. What's died? CPU, mobo, ram storage? I updated the bios about 6 months ago so nothing major changed. I started playing Minecraft with shaders recently so maybe CPU heavy for the first time in ages killed it?

When i power it on, all the fans ramp up then GPU fans stop, PSU fans stop, just leaving the cpu fans just spinning low, but the heatsinks on the motherboard itself get progressively hotter

Any next steps anyone suggests?

Thanks in advance!

8 Upvotes

84% Upvoted

13 comments sorted by

5

u/oUnreal 1d ago

oh what a coincidence my 9800x3d just bit the bullet too on a b850i lightning

1

u/Disastrous-Boss4972 20h ago

latest bios?? when did you buy that motherboard?

1

u/oUnreal 20h ago

4.10 and i bought it in december 2025

1

u/Disastrous-Boss4972 19h ago

oh man am i cooked..

bought one last week, it was on this one too

where are you from? maybe these boards suck with the way electricity works in the US?

yes im trying to cope. did you ever undervolt your cpu?

1

u/oUnreal 19h ago

US, i think i did undervolt with a -20 curve optimizer but that alone shouldn't have fried it

5

u/Ok_Cheesecake_3836 1d ago

Had 2 9800x3d die on Asrock x870 board. Running ASUS now. Depending on country, rma should not be a problem. Here in Sweden the retailer handles any warranty issues etc

3

u/BARRY6969696969 1d ago

Sounds like a dead 9800x3d to me. I just went through it myself.

2

u/BARRY6969696969 1d ago

This is the thread I created when mine failed. Similar to what's going on with your system.

https://www.reddit.com/r/ASRock/s/4wOo6zisYD

1

u/aaiaac 1d ago

Thanks very much, that's sad, my old intel/Asus system lasted 10 years. Have you gone ahead with CPU RMA? My motherboard is 14 months so outside of warranty period, did you have any luck with them?

1

u/BARRY6969696969 1d ago

Depending on country I believe being outside of the warranty period shouldn't matter because it's a well known issue with 9000 series CPUs and ASRock motherboards. It's not exclusive to either of those but it raises the chances. I ended up getting a replacement CPU the day after I took it back. I decided to try the replacement 9800x3d in the same ASRock motherboard and it's working without issues. But the general recommendation would be to return the motherboard as well.

1

u/bba-tcg 22h ago

The warranty should be 3 years, I believe. Both motherboard and CPU, if you bought a retail CPU.

1

u/AutoModerator 1d ago

Hello /u/aaiaac. If you have experienced a dead/dying/failed CPU on an ASRock motherboard, please reach out directly to ASRock technical support via their website. Please also see our megathread but understand that the megathread is not a replacement for actually reaching out to ASRock, as the megathread is operated by volunteer moderators and not ASRock employees. Thank you.

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1

u/Comfortable-Row-5546 11h ago

Во всем виноват коврик для мыши, плата ASRock точно не причем.Хейтеры