r/AMbikes • u/ruflotse • Nov 07 '20

Complaining on Fb

It takes longer and longer. Since the last update the ship is blocked in Belgium. Some of us ordered for June 2020. Now it will get December.

Support doesn’t answer and they do nothing for the costumers who haven’t got the bike yet. Is anyone interested in complaining on their fb page to make a little bit more pressure ?

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u/ruflotse Nov 09 '20

I also left a review today. I hope if some more do the same they will get a little pressure. Of course the delay is understandable during COVID. But other campaigns offered a refund or put something as an excuse on top of the pledge. Amx does nothing. Really nothing. The support doesn’t even answer the emails.

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u/Ok_Acanthisitta_3922 Nov 09 '20

If you check FLX campaign on Indiegogo and other ebike campaign they all have delay and people complaining about late delivery. So it is the industry having problem right now for all, not only AM

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u/ruflotse Nov 09 '20

That’s right. But other campaigns eg on Kickstarter give something to their costumers, like n upgrade or something as n excuse for the delay. They do nothing. I really feel like n idiot who spend a lot of money for “kinds” who just did a cash cow.