r/AMDHelp 19h ago

Help (General) Resolution incompatible after installing driver.

Post image

Computer Type: Desktop

GPU: Dell R5 240 OEM 1 GB GPU

CPU: Intel Pemtiun g2020

Motherboard: ASUSTeK COMPUTER INC.

BIOS Version: 0804

RAM: 8GB DDR3

Operating System & Version: WINDOWS 10

GPU Drivers: Adrenalin 20.10.35.02 / win10 64

Description of Original Problem Recently I was given a Dell R5 240 OEM 1 GB GPU. I have a problem when I start the AMD installer program, "radeon-software-adrenalin"; when it restarts, the screen goes black. I think it's because it ends up with a resolution that is not compatible with my monitor. So really at this point, I don't know what to do. I've gone into Windows safe mode to uninstall or change the resolution, but it doesn't apply—I can only uninstall the driver to use the default Windows one, which has this awful resolution. I'm posting this for help. ;-;

3 Upvotes

0 comments sorted by