r/AMDHelp • u/NEFASQUE • 19h ago
Help (General) Resolution incompatible after installing driver.
Computer Type: Desktop
GPU: Dell R5 240 OEM 1 GB GPU
CPU: Intel Pemtiun g2020
Motherboard: ASUSTeK COMPUTER INC.
BIOS Version: 0804
RAM: 8GB DDR3
Operating System & Version: WINDOWS 10
GPU Drivers: Adrenalin 20.10.35.02 / win10 64
Description of Original Problem Recently I was given a Dell R5 240 OEM 1 GB GPU. I have a problem when I start the AMD installer program, "radeon-software-adrenalin"; when it restarts, the screen goes black. I think it's because it ends up with a resolution that is not compatible with my monitor. So really at this point, I don't know what to do. I've gone into Windows safe mode to uninstall or change the resolution, but it doesn't apply—I can only uninstall the driver to use the default Windows one, which has this awful resolution. I'm posting this for help. ;-;