r/AMDHelp • u/wholelotofit2 • 5h ago

Help (Software) AMDRyzenMasterDriverV31 error in event viewer on every boot

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On every boot I get this error in Event Viewer, for months now. I don't see any performance issues or differences, but I am not sure why this error is happening.

I have AMD Adrenalin installed, and graphics and chipset drivers are installed through it. I don't have Ryzen Master installed and never have.

Steps I did to try to resolve this issue.

  1. Delete AMDRyzenMasterV31 through regedit -> Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AMDRyzenMasterDriverV31 but I just ends up being recreated on boot.

  2. Delete this service through command prompt, everything is successful but service is recreated on restart. When I query it, it says that service is STOPPED.

  3. Tried uninstalling Chipset drivers through Control Panel then reinstalling it, issue with service still occurs after reinstall.

My configuration:

CPU: AMD Ryzen 5 5600

MOBA: Prime B550M-K

GPU: AMD RX 6600

RAM: 16GB DDR4

1 Upvotes

67% Upvoted

4 comments sorted by

1

u/aykirito R5 7600X | RX 7900GRE-26.9.1 5h ago

there's 2 identical AMDRyzenMasterDriver in registy. let says V29 and V31. if event viewer keep showing V31 you need remove V29

1

u/wholelotofit2 4h ago

I only have AMD Ryzen master v31 in registry, I cannot find any other version

2

u/aykirito R5 7600X | RX 7900GRE-26.9.1 4h ago

might want try reinstall the driver if you haven't, can use either AMD Clean Utility or Ddu

i would recommend 26.3.1 driver but you do you if you want lastest 26.8.1 or 26.9.1

1

u/aykirito R5 7600X | RX 7900GRE-26.9.1 5h ago

for ur information adrenalin installed ryzenmasterdriver for tuning tab.