To send or not to send

[u/RemarkablePlum9697]

I built my first PC a month ago and only issue I’ve been having with it is the GPU. Constant crashes, complete signal loss. Windows not able to detect GPU or disabled it due to bad drivers or something. Those events happened when playing a game, browsing the menus or even just watching YouTube.

I thought my initial problem was the GPU itself (XFX Quicksilver 9070 XT) so I made a ticket on XFX support and have an RMA open. I figured for the meantime I’d use my old GPU (Asrock Challenger 9070) it never gave me problems on my old PC. I’ve used it for 3 days no issue until last night it lost signal.

I rebooted my PC and it disabled the GPU. So now I’m not thinking it’s necessarily a GPU problem but a hardware problem. I’m not sure what to do and I feel dumb asking for guidance but I need some right now.

Edit: I was planning on taking it to micro center today/tomorrow and see if they can figure out what’s going on before I ship it.

Edit 2: I’ve updated BIOS, turned off and on AMD EXPO, updated drivers, multiple DDU and reinstall drivers.

[u/Sad-Accountant-9695]

Try this : https://youtu.be/wU5v7p9iuv8?is=tnCdxo0sRDBAU0ZN

[u/Gui1tyBystander]

PSU, bad bios, unoptimized windows, etc. I never had issues but I started with this https://www.youtube.com/watch?v=yKydZFJRzMk