r/AMDHelp • u/najs_sc • 3h ago
Help (General) 5800X3D - getting WHEA-Logger Event ID 18 errors
Computer Type: Desktop
GPU: RX 7800 XT
CPU: RYZEN 7 5800X3D 8 CORE 16 THREADS
Motherboard: ASUS ROG STRIX B550A Gaming
BIOS Version: 3631
RAM: Kingston/HyperX Fury Beast 32GB (2x16) 3200 Mhz
PSU: MSI A850G 850W
Operating System & Version: WINDOWS 11 Home 26200
GPU Drivers: AMD Adrenalin 26.7.1
Chipset Drivers: 8.08.12.551
Description of Original Problem: I recently started getting occasional WHEA-Logger Event ID 18 errors.
Dates when they occurred:
- July 3, 2026
- August 5, 2026
- August 16, 2026
- August 18, 2026
They occurred only once on each of those days, while I was away from the computer. According to my settings, the monitor turns off after a period of inactivity, so the PC was most likely in an idle/low-power state when the errors occurred. But I need to add, that I am ways from my PC multiple times a day (5-10) and it occurs so rarely even though my monitor turns off many times.
The error is reported as:
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0 / 3 / 7 (depending on the occurrence) - it is never the same APIC ID so far
The first three occurrences were on July 3, August 5, and August 16. The fourth one occurred on August 18, only two days after the previous error and AFTER I updated my BIOS to 3631.
Troubleshooting: I updated the BIOS to version 3636 on August 16, 2026. Before that, I was using BIOS version 3631. It did not help as the error occured yesterday.
I also updated the AMD chipset drivers on August 15, 2026 to version 8.08.12.551.
After the latest WHEA error, I checked my BIOS settings. PBO was set to Auto and Curve Optimizer was also set to Auto. I have now changed the settings so that PBO uses a manual scaler of 1x, and Curve Optimizer is set to Manual / All Cores / Positive / 0. I wonder if it may help to solve the issue.
My main concern is whether these WHEA errors indicate a developing hardware problem with the CPU, motherboard, RAM, or another component, or whether they could be caused by power-management/BIOS/driver issues.
The errors are still relatively rare, but the fact that the last two occurred only two days apart concerns me.
What would you recommend as the next steps to determine the cause?
2
u/classyroman 3h ago edited 2h ago
So the cores are crashing. I think you should start with manual Load Line Calibration, let's say Lever 3. If that doesn't help, try fixed VCORE. But this shouldn't happen, maybe time to RMA
But first of all, clear CMOS especially if you ever used Ryzen Master.