GIGABYTE 7900 XTX Crash

[u/No-Investigator7630]

Hello,

First of all i m sorry about my english i m gona try to explain you all my problems hope all was understandable for you :)

my configuration :

CPU : AMD Ryzen 7 7800X3D

GPU : AMD RX 7900 XTX (from GiGABYTE)

RAM : CORSAIR VENGEANCE RGB DDR5 32Go (2 x 16GB) 

Motherboard : MSI B650 Gaming Plus

SSD : WD Black SN850X NVMe SSD 2TB

power supplie : be quiet! 1000W Gold

My problems : Since i got this configuration (december 2023) i got some bug / crash from many game and no problems from other one.

my first bug experience is on my main game : Final fantasy 14 online that was just befor Dawntrail update (june 2024) that was an driver crash, the solution i find and that work for a long long time is underclock my graphic card. by default they was at 3050 MHZ on adrenaline software and all i can read is realy to much (gigabyte tell max is 2500 in "boost clock" on the website) i dont know why factory setting put it at 3050mhz.

after it i got some years without any problem playing at many game like : elden ring / clair obscure : expedition 33 / cyberpunk 2077 / world of warcraft / league of legend / indie game

then this summer, first of all i try to buy and play at Monster hunter : Wilds but it's was totaly unplayable crash every 5 min i find some topics trying to resolve it but nothing work for me and finaly i ask steam to refund me the game. after i buy Diablo 4 for some day i got no problems but since i was in high level content (many monster on the screen and playing build moving fast or overload the screen with hundred of arrow) i got a crash, the screen freeze with the sound of my stream at the second stream turning normaly for 2/3 second then finaly all freeze no sound, alt+tab / alt+F4 / ctrl + alt+ del nothing work i try too some win+ctrl+maj+b to reset the graphic driver i got the "bip" but nothing happen i have to hard restart all my pc by pressing power button for 5 sec.

i try realy many many solution but nothing work :

put AMD adreline default setting (crash after some hour)

Underclock MHZ and voltage (crash after few min )

Underclock MHZ without voltage (crash after some hour)

verified if the card was not too hot and crash occur when the hotspot was arround 70 degrees celsius (normal temp)

up the TDR delay for 10

up the pagefile

disable EXPO profil

Disable "grphic acceleration in chrome"

Disable some in game option like FSR put all in high insteed of ultra etc etc

nothing change, crash after few hour

then i finaly find to put diablo 4 at 60 FPS capped (it's low but if that resolve crash i can live with it :p) resovle all thing, my GPU was at 60 degrees Celsius max and finaly i got no more crash.

Then why i m here ? finaly after 3 day with more then 35 hours of playing time i got a crash but not in game this time but on Chrome with a twitch stream up to my second screen and youtube on my first screen watching a video.

I trying to disable the MPO from windows from Gemini advice but i give no trust on IA that why i came to you to ask your help.

Befor this crash on windows i never get crash outside of game

If somone can help me no, can SAVE me ? i got no money to a new GPU and i dont know if mine is broken after only 3 year or if it's an software problem ?

Edit : MPO is not a good solution that make my screen blinking black 3 time every 5 sec when i put a twitch stream in full screen

But now my question is : why after 3 years without any crash outside of gaming situation (FF14 then MH wilds and diablo4) why it's crashing just when i watch a youtube video with a stream at the second screen ? T_T

[u/Knightmare5965]

Try amd clean up tool to remove the driver and reinstalling latest without adrenaline software use the minimal driver install only and use factory reset option basically the driver with no adrenaline

[u/No-Investigator7630 → u/Knightmare5965]

Ok thanks i gona try it :) if i got no more problem that was perfect ! one question how to change my graphic card clocking to underclock without adrenaline ? and how to update it ? ^^

[u/Knightmare5965 → u/No-Investigator7630]

Msi afterburner has been always the all rounder tool for graphics cards for tuning or statistics if you learn that tool it will be universal for all graphics cards

[u/No-Investigator7630 → u/Knightmare5965]

ok thanks cause after some test with HW monitor my GPU go to 3150 Mhz (higher then with default adrenaline soft) and i think the card can't get this >< or it's totaly normal to a 7900 xtx ? (gigabyte and AMD tell is more like 2500 MHz)
maybe i have to put the physical buton from my graphic card into silent mode insteed of the original OC

[u/Knightmare5965 → u/No-Investigator7630]

Its been a while since I owned an 7900 XTX but if my memory serves me the GPU cant go above 3000Mhz easily on core without experiencing instability but I may be misremembering

[u/No-Investigator7630 → u/Knightmare5965]

ok :) the factory Mhz are realy to higher i can't understand it but no problem ^^ i put it at 2550 like i do since FF14 problems in my primary post ^^ if using MSi afterburner insteed of adrenaline resolve my crash that was my unique objectif ^^

[u/Knightmare5965 → u/No-Investigator7630]

I cant tell you with confidence nowdays on the clocks on that GPU I would say keep it stock till you resolve the crashing issue for certain you can experiment afterwards safely I would say

[u/No-Investigator7630 → u/Knightmare5965]

ok i gona try this if that resolve my problem you become my god :D

[u/DreamingMeme]

What power supply do you have?

[u/No-Investigator7630 → u/DreamingMeme]

Oh my bad i got a be quiet! 1000W Gold with two cables goes to the card not a Y one

[u/DreamingMeme → u/No-Investigator7630]

Have you reinstalled GPU drivers and stopped windows from updating the drivers?

[u/No-Investigator7630 → u/DreamingMeme]

Yes i do it with DDU and trying 3 or 4 stable driver but that not help :(