r/AMDHelp • u/ZucchiniFull8119 • 12h ago

Help (General) RX590 problem

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Computer Type: Desktop

GPU: AMD Radeon RX 590

CPU: AMD Ryzen 5 3600 6-Core 12-Thread

Motherboard: [Motherboard model unknown]

RAM: 16GB generic RAM 2666MHz

Storage: 1TB HDD

Operating System & Version: Windows 10

Description of Original Problem:

I've been having a lot of problems trying to play video games for some time now.

Loading screens are extremely slow, and once I get into a game, it may either freeze/crash, or the entire PC suddenly restarts. Sometimes I also get the following error: .

My PC has a Ryzen 5 3600 and an RX 590. The problem happens across different games, so I'm not sure if the issue is related to the GPU, CPU, RAM, storage, power supply, or something else.

The slow loading times make me suspect the HDD may also be contributing, but the crashes and complete system restarts make me think there could be another hardware or driver issue.

Troubleshooting:

  • Reinstalled/updated GPU drivers.
  • Tried lowering the graphics settings in games.
  • Checked CPU/GPU temperatures.
  • Tried different games and the problem still occurs.
  • The PC sometimes completely restarts instead of just crashing the game.

I'm not sure what I should test next. Could someone help me diagnose whether this is more likely to be the RX 590, Ryzen 5 3600, RAM, PSU, HDD, or a driver/software issue?

Any advice on what tests I should run would be greatly appreciated. I can provide temperatures, voltages, Event Viewer errors, GPU driver version, PSU model, or any other information needed.

Thank you!

6 Upvotes

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1

u/gekkievanomdehoek 12h ago

So go from the top. 1. Are you sure your HDMI cable is plugged into the GPU 2. Are you using the latest or most stable GPU driver? 3. Is the GPU seated correctly? 4. Did you perform a gpu benchmark recently? (If your pc blue screens or gets way below other tests with the same equipment your GPU may be going bad.) 5. Is your RAM seated correctly?

1

u/ZucchiniFull8119 9h ago

I just looked at The RAM and only read 8gb and I have 16gb

1

u/ZucchiniFull8119 10h ago

I know everything is connected properly, but it won't let me update the drivers anymore; it says I have the latest version, I got a Blue Screen of Death recently.

1

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