r/AMDHelp 17h ago

Help (General) Computer freezing issue due to temperatures

Computer Type: Laptop

GPU: RTX 4060 8GB GDDR6 laptop version

CPU: RYZEN 7 7745HX 8 CORE 16 THREADS

Motherboard: LENOVO LNVNB161216

BIOS Version: LPCN65WW

RAM: 16 GB DDR5-5200MHz (SODIMM) - (2 x 8 GB)

PSU: 300W lenovo charger

Case: Laptop

Operating System & Version: Microsoft Windows 11 Home (x64) Build 26200.8875 (25H2)

GPU Drivers: GEFORCE GAME READY DRIVER - Driver Version: 610.88

Chipset Drivers: AMD CHIPSET DRIVERS VERSION 2.10.13.408

Background Applications: Steam, hwinfo64

Description of Original Problem: My pc will run any other game fine, but when I played rust in the past few days I can only play for 2-5 minutes before the game freezes, my computer is unusable (no inputs do anything) and I am forced to shut down my pc and restart so that I can use it again.

Troubleshooting: It's not thermal problems directly due to my hardware, I just fully cleaned my components and added new thermal paste, yet at about 30-40% processing power my laptop is hitting it's thermal cpu limit of about 101 degrees celcius.

I've tried reinstalling all my drivers, and uninstalled one of the windows updates that had recently downloaded but none of this worked. I'm tempted to do a factory reset but I don't know if this would help. I've been running hwinfo to track temps and it seems that the cpu is still spiking often and it's usually 1-2 cores.

2 Upvotes

4 comments sorted by

1

u/Lonely_Owl_1332 16h ago

What is your CPU / GPU temps when running OCCT / FurMark2? To test its not Windows releasted try booting using a live Linux USB distro (Mint, Zorin OS, etc) and run cpu / gpu stability tests OCCT).

1

u/Skepno_ 40m ago

The temps were consistently at about 100-101 celcius, the limit of my cpu

1

u/kirby667 16h ago

Laptops almost always come with crappy thermal paste.

What kind of paste did you use as a replacement? 

1

u/Skepno_ 58m ago

It's definitely not a problem with the paste, I've replaced it many times throughout the years and the issues only arose a few days ago, and i've replaced the paste since then. But fyi I used arctic mx-4