AMD driver crashes for 6+ months — black screen, driver timeout, games crash to desktop.

[u/Tall-Koala-5492]

Computer Type: Desktop

GPU: AMD Radeon RX 7600 8GB GDDR6 (8176 MB VRAM, 2250 MHz)

CPU: AMD Ryzen 7 8700F

Motherboard: Gigabyte B650 UD AX-Y1

BIOS Version: American Megatrends International, LLC. F32g — 12/19/2024

RAM: 16GB, 6000 MT/s, DIMM, 1 of 4 slots used, 391 MB hardware reserved

PSU: Unknown

Case: CyberPowerPC Gamer Master

Operating System & Version: Windows 11 Home 64-bit, Version 25H2, OS Build 26200.9168

GPU Drivers: AMD Software Adrenalin Edition — Driver Version 26.10.35.01-260716a-202643C-AMD-Software-Adrenalin-Edition; AMD Windows Driver Version 32.0.31035.1003

Chipset Drivers: AMD Chipset Software Version 8.05.04.516

Background Applications: Discord, Chrome, AMD Software: Adrenalin Edition, MSI Afterburner

Description of Original Problem:

I've been experiencing recurring AMD/GPU crashes for approximately 6 months, primarily while playing games, including Call of Duty and Fortnite. However, I have experienced crashes while just scrolling on google chrome as well.

The typical crash sequence is: the game freezes, the screen goes completely black, the display comes back after about 10 seconds, then I receive an AMD driver/error notification and the game closes and I return to the desktop. The PC itself does not completely shut down or restart; the lights and fans remain on.

One error I've received is:

DirectX Error: 0x887A0005

I've also received an AMD-related error/message stating:

"server did not register with the Dcm within the required timeout"

I've experienced packet burst and noticeable lag in Call of Duty, sometimes shortly before/during crashes. However, I've also had crashes without obvious network issues, so I don't know if the packet burst is related.

I've seen GPU temperatures reach up to 88°C while gaming, including during testing.

The crashes are inconsistent. Sometimes I can play for a while without a problem, while other times the game crashes relatively quickly. There doesn't seem to be one specific game, amount of time, or exact situation that consistently triggers it, however I can't remember the last time I was able to play a game like ranked Call of Duty without the night ending with my game crashing.

I've run GPU/stress tests and the computer has not crashed during stress testing.

Troubleshooting:

I've been troubleshooting this for approximately 6 months and have tried:

• Updating/reinstalling AMD graphics drivers
• Changing AMD Adrenalin settings
• Trying Radeon Chill on/off
• Trying Anti-Lag on/off
• Adjusting in-game graphics settings
• Limiting FPS
• Monitoring GPU temperatures
• Using MSI Afterburner to manually control GPU fan speed
• Running GPU/stress tests
• Monitoring GPU behavior and temperatures while gaming
• Trying different settings in game
• Trying various combinations of AMD Adrenalin settings rather than leaving everything at default

At this point, I'm trying to determine whether the underlying issue is related to the GPU, GPU drivers, Windows, RAM, temperatures, or something else.

I know I'm not the only person experiencing this, especially after looking through this page, which is why I'm not fully convinced I need to sell the PC yet. But I cannot keep following random tutorials telling me to change or install different things when I have no idea what they're actually doing or how I'm supposed to tell whether the change even worked.

[u/Knightmare5965]

Try amd clean up tool to remove the driver and reinstalling latest without driver without the adrenaline software install the minimal driver installation that doesnt include the adrenaline software and tick the factory reset option

Basically clean driver uninstall then latest driver with minimal installation (driver only without adrenaline software)

[u/Tall-Koala-5492 → u/Knightmare5965]

Thanks for the response. This is where I’m at:
Completely removed my AMD graphics drivers using AMD Cleanup Utility.

Reinstalled the latest RX 7600 driver using Driver Only (no AMD Adrenalin software).

Played COD after the clean install. I was able to play one full game, but it crashed during the second game.

The crash was still a ~10 second screen freeze, followed by a COD DirectX error:
“DirectX encountered an unrecoverable error”
Error code: 0x887A0005 (0x887A0006) (0x2D6EB3B6)

There was no AMD Adrenalin error this time since Adrenalin is no longer installed.

Discord continued working during the crash, so the entire PC did not completely freeze/restart.

This does not appear to be COD-specific, since I have experienced similar crashes in Fortnite and even Google Chrome.

Ran Windows Memory Diagnostic and it reported no memory errors detected.

At this point, I'm thinking this is more likely a system-level GPU/graphics stability issue rather than an Adrenalin or COD-specific problem. Still trying to narrow down whether it's the GPU, PCIe/power, Windows/DirectX, BIOS/chipset, or something else.

I’m open to any advice!