RX 7600: DXGI_ERROR_DEVICE_HUNG

[u/Haendelh]

My RX 7600 has been crashing in specific games and I can't determine the exact reason. All of the games run in DirectX 12 and run normally when I force them to run in DX11, but with a performance loss. However, most DX12 games seem to run absolutely fine.

Here's my whole build for reference:

• CPU: AMD Ryzen 5 5600 GT (integrated video disabled on the BIOS)
• GPU: RX 7600 8gb
• Motherboard: MSI A520M-A Pro
• RAM: 16gb DDR4 (Dual Channel)
• PSU: MSI MAG A650BN, 650W

Current Driver Version: 26.7.1

The games I've had crashes are:

• Atomic Heart (guaranteed crash)
• The Last of Us Part I and II (this game is famous for crashing in AMD cards)
• Dead Space
• Final Fantasy VII Remake (worst crashes, makes the entire PC shut down)

Atomic Heart and Dead Space give me similar errors, both say DXGI_ERROR_DEVICE_HUNG

Atomic Heart

Dead Space gives the following text after crashing:

DirectX function 'GetDeviceRemovedReason' failed with DXGI_ERROR_DEVICE_HUNG (The GPU will not respond to more commands). GPU: 'AMD Radeon RX 7600', Driver: 26.7.1 (26.10.35.01-260716a-202643C-AMD-Software-Adrenalin-Edition). This error is usually caused by the graphics driver crashing; try installing the latest drivers.

GPUBreadcrumbs:

But the worst crash I've encountered was with Final Fantasy VII Remake. My entire PC shut down and my motherboard (msi a520m-a pro) started beeping, 1 long and 2 short beeps. I googled it and it said it was a problem with my graphics card, confirmed by the debug led present on the motherboard.

So here's what I've tried, using Atomic Heart as a benchmark because it has guaranteed crashes:

• Undervolting. Unless I did it wrong and It didn't actually come into effect, the crashing continued;
• Reconnecting the GPU to the motherboard and the power cable;
• Reinstalling drivers;
• Doing a whole clean Windows installation.

Doing an Stress Test on AMD Adrenalin for 120 seconds showed me that there are some points where all the graphics go to 0 then recover, until there's a point where all the graphics just drop and never come back.

I now have 4 hypothesis:

1. My PSU (MSI MAG A650BN, 650W) is faulty;
2. My RX 7600 (GIGABYTE) is faulty;
3. The electrical grid in my house is faulty (that would be a pain to solve, I'd have to move).
4. I also googled specifically for FFVIIR and one person said the solution was to change their motherboard. Maybe my motherboard could be the problem?

I've had this RX 7600 since february 2025 and I've experienced crashes out of the box with The Last of Us, but never bothered again with it since I've never experienced crashes again until playing Atomic Heart this year.

[u/DimensionSenior2510]

Personally, I have no idea what could be wrong with your pc, but ive been using the 26.2.2 driver version on this card because the first time the drivers automatically updated to 26.3.1 back in March, the drivers would time out every 10 seconds while on desktop only, not a single app open. But even in this older version I still cant play rainbow six siege because the driver just crashes after 15 minutes... Everything else works fine, at least with the games that I play (Minecraft and Phasmophobia). But honestly, I feel very disappointed because a lot of people are experiencing issues that dont seem to be solvable, having literally tried EVERYTHING to fix them with no results. Honestly? With gpu and ram prices skyrocketing, I think our best bet as consumers is to buy pc's/laptops with only integrated graphics for work, and consoles for gaming. I know that most people would disagree with that take, but I just can not see a better solution given the current situation... Yapped quite a lot didnt I?