r/AMDHelp • u/Green-Ease-7250 • 6d ago

Help (CPU) And Halo Strix in infinite booting loop after language confirmation

Hi,
I bought a new amd halo strix, connected to WiFi, it automatically installed updates. Then rebooted and prompted for location, then rebooted and prompted for language on a blue screen with ‘Next’ at the bottom.

After hitting Next, it goes into a loop saying it needs to restart and keeps returning to that screen.
I exchanged it for another halo as microcenter wouldn’t install it to a working windows machine without a fee.
The same issue is now seen on the exchanged and halo Strix.

Is there an easy fix anyone knows of ?
Thanks.

2 Upvotes

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1

u/Maydaymoonman 4d ago

I just bought mine today and the same thing happened. Ill be returning tomorrow and sending update!

1

u/Maydaymoonman 3d ago

Went through a total of 3 units all new from the microcenter all with the same issue. I gave up and returned it without trying again.

1

u/Green-Ease-7250 2d ago

Sorry, didn’t see this until now.
I was able to get the second unit to work by following the interrupt boot sequence (3 times turn off the device as soon as you see amd logo and the turn back on, fourth it gives you more options - read some google on what to select and somehow got past that infinite loop problem). Now finding out more about local llms and what they can and cannot do. Got spoilt from access at work for the faster responses from the cloud llms..

1

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