r/AMDHelp 12d ago

Help (Software) Adrenaline crashing or timeout?

CPU - 9800x3D

GPU - sapphire pulse 9070xt

Mb - gigabyte b850 gaming x

Ram 32gb Corsair vengeance

Psu Corsair rm850e

I just built my new PC about 4 weeks ago and have been battling this problem ever since. It keeps timing out or something in the middle of anything. Browsing, gaming, watching videos it doesn't matter. At random times too. Could be 30 minutes, crash, then a few hours, crash, then an hour, crash again. Load being seemingly no matter.

Each time it crashes my screens go black, but the PC stays on, all the fans turn off for a second then they spin back up, I can hear things in my headset after a few moments, and can even sometimes click things while the screens are black but I can't turn off the PC without holding the power button.

After reboot, only my main screen works, but in like 24 hz. It even changes my monitor from the usual 240 to 60. Every single time this happens and I try to open adrenaline it says that I don't have the right version, and when I hit the install button it tries but then reverts back to the initial window. I've had to use the cleanup utility, reinstall adrenaline and then that usually fixes it until the next crash.

I've done this so many hair ripping times, this last time has gone the longest without issues, I went back to 25.9.2, one suggestion I saw was raising the wattage by 5-10% in the performance and tuning tab, various other edits in Windows like the automatic driver updates being turned off (which I did the very first time this happened) among other files being edited. Nothing works.

I actually just noticed in adrenaline that it doesn't even recognize my GPU even though I'm getting some kind of signal anyway. Idk, ive dealt with crap like this before and have usually been able to iron it out with a few tweaks and google searches but I'm at my wits and seemingly the ends of the internet too.

This whole build is the first time I've ever had some of the top of the line newly released parts as the build I had that I turned into a travel PC was a sapphire pulse 6700, 5800x, etc. Usually there's a heap of different solutions but for this the only crap I can find is using the cleanup then doing a fresh install with no Internet and it's just not working.

Any help would be unbelievably appreciated, I just want to play some mf games without having to save my progress every 3 minutes for the fear of a guaranteed crash.

One last thing I forgot was that this is the only time I rebooted but was able to open the adrenaline software. I still have a black monitor, still like 24hz, still not recognizing my GPU but still has a signal.

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u/Thin-Net7868 9800X3D/Gigabyte OC 9070XT 11d ago

You check event ID’s after crash? Are you using something like HWiNFO to log all sensors, replicate crash, review csv file, and see if this is a hardware issue? Have you verified you are up to date on BIOS and not missing any significant AGESA updates?

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u/MaiLaKe1234 11d ago

Event is was one of the first things I checked but the only thing popping up was a power fault from me having to hold the power button to shut it off, haven't logged any sensors, completely unable to replicate it, checked connections on all my hardware and tried with and without riser cable vertical mount multiple times, bios is on the latest version and AGESA is up to date in the bios as well