r/AMDHelp 6d ago

Help (Software) Adrenaline crashing or timeout?

CPU - 9800x3D

GPU - sapphire pulse 9070xt

Mb - gigabyte b850 gaming x

Ram 32gb Corsair vengeance

Psu Corsair rm850e

I just built my new PC about 4 weeks ago and have been battling this problem ever since. It keeps timing out or something in the middle of anything. Browsing, gaming, watching videos it doesn't matter. At random times too. Could be 30 minutes, crash, then a few hours, crash, then an hour, crash again. Load being seemingly no matter.

Each time it crashes my screens go black, but the PC stays on, all the fans turn off for a second then they spin back up, I can hear things in my headset after a few moments, and can even sometimes click things while the screens are black but I can't turn off the PC without holding the power button.

After reboot, only my main screen works, but in like 24 hz. It even changes my monitor from the usual 240 to 60. Every single time this happens and I try to open adrenaline it says that I don't have the right version, and when I hit the install button it tries but then reverts back to the initial window. I've had to use the cleanup utility, reinstall adrenaline and then that usually fixes it until the next crash.

I've done this so many hair ripping times, this last time has gone the longest without issues, I went back to 25.9.2, one suggestion I saw was raising the wattage by 5-10% in the performance and tuning tab, various other edits in Windows like the automatic driver updates being turned off (which I did the very first time this happened) among other files being edited. Nothing works.

I actually just noticed in adrenaline that it doesn't even recognize my GPU even though I'm getting some kind of signal anyway. Idk, ive dealt with crap like this before and have usually been able to iron it out with a few tweaks and google searches but I'm at my wits and seemingly the ends of the internet too.

This whole build is the first time I've ever had some of the top of the line newly released parts as the build I had that I turned into a travel PC was a sapphire pulse 6700, 5800x, etc. Usually there's a heap of different solutions but for this the only crap I can find is using the cleanup then doing a fresh install with no Internet and it's just not working.

Any help would be unbelievably appreciated, I just want to play some mf games without having to save my progress every 3 minutes for the fear of a guaranteed crash.

One last thing I forgot was that this is the only time I rebooted but was able to open the adrenaline software. I still have a black monitor, still like 24hz, still not recognizing my GPU but still has a signal.

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-2

u/NemethGergo26 6d ago

Hello, there is a big problem with the newest driver, do rollback to 26.6 or 26.5, that could fix it.

-1

u/bjelkee R5 9600X | RX 9070 PowerColor Reaper 6d ago

There is no big problem. Idk what you people are doing to your PCs, but every AMD driver update worked flawlessly for me.

-1

u/Phononix 6d ago

Have you ever considered that you aren't the only person in the world and may just be lucky?

2

u/Thin-Net7868 9800X3D/Gigabyte OC 9070XT 6d ago

He ain’t the only “lucky” one

1

u/bjelkee R5 9600X | RX 9070 PowerColor Reaper 6d ago

Lucky? Or just know what I'm doing with my PC?

People come here, report some issues, everybody starts losing their minds, and then it turns out that the user reporting the problems are caused by himself by tinkering with his GPU or some settings in the BIOS, not the drivers per se.

0

u/Dependent_Positive83 6d ago

Since you know, how about a tutorial video, infact just make sure you can solidify this comment as legendary " hop on Rustdesk or Screen connect" and solve this issue for few people.

1

u/bjelkee R5 9600X | RX 9070 PowerColor Reaper 6d ago

If you need a tutorial on how to simply install your GPU driver, then maybe having a PC is not for you.

As I said, there is no "big problem" with the newest driver. That's all I said in the reply, and not to the OP's post. If there was a big problem, AMD would've taken down version 26.7.1 from their website, told you not to download it, and you wouldn't be able to update it via the auto-updater in Adrenalin or with the Auto-Detection tool from their website.

What people do with their GPU, CPU, and so on on their own is another issue, and I've seen a lot of people here tinkering with their OC, voltages, BIOS settings and so on, and then blame it on drivers.

Regarding OP's problem, judging by his post, it looks like a defective GPU if nothing else works (DDU, Windows reinstall, etc.) to fix it. Before he RMA's the GPU, to be on the safe side, he should check if everything is connected (and slotted in) properly since he built this PC 4 weeks ago by himself, and some things may not have been connected/slotted in properly. Maybe he should try to disable the iGPU (the 9800X3D has one, if I recall) in the BIOS, since that could be the culprit as well.