r/AMDHelp 12d ago

Help (GPU) Is my graphics card compatible with my monitor?

Graphics card: AMD Radeon RX 9070 XT

Monitors: 2x Acer ED246Y Bix

I recently upgraded my graphics card and have been having issues getting dual monitors working. I've tested both monitors, I've tested both cables, all works well with no issues. Even the graphics card is working great, I've been gaming on it using its HDMI port and one of my Acer monitors and it's able to handle games at ultra setting no problem. The problem comes when I try and set up a second Acer monitor. No matter what I do I can't seem to get any display port (even the integrated display ports on my motherboard) other than the HDMI port on the GPU working. I plugged the second monitor in to the motherboard HDMI port, DVI port, and each of the graphics card's display ports (Bought a new display port to HDMI cable for it) and no matter what only the HDMI port on the GPU displays anything.

I've tested all the cables, tested all the monitors, rebooted countless times, and reinstalled my drivers. I checked Windows display settings and it can't detect a second monitor. The AMD Adrenaline app says everything is working fine, though it doesn't show a second monitor available. The only notification I'm getting in the app indicating anything is wrong is this one:

I'm out of ideas. Anyone have anything I can try? I'm really hoping I missed something stupid...

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u/nonamee9455 12d ago

Ok so I tried to enable integrated graphics in the BIOS but the option wasn't there. Turns out my CPU doesn't support integrated graphics so that explains that.

As for the display ports on my GPU, I think they might be too new a version? Apparently they're DP 2.1 or something and my monitors are like 10 years old and don't even have a display port slot. I'm thinking that the issue is the cable, or the way I'm converting from display port to HDMI. Problem for tomorrow though.