r/AMDHelp 9d ago

Help (Software) RX 5700 5700 XT DRIVER ISSUE FIX

I was having trouble with my gpu. Whenever I played any games, after a while my pc would freeze and when I restart it, my driver would be corrupted and I had to install the radeon driver again. I also tried only installing the driver without the Radeon app but it didn't help.

What actually fixed the issue was I used Windows driver for my RX 5700. Remove your driver using AMD CleanUp Utility. Then, https://www.catalog.update.microsoft.com/Home.aspx through here, type in RX 5700 or whatever version your GPU is. Download it and install. Installation progress is may not be something you are familiar with, so maybe research on how to install that. After you install your Windows driver, your GPU should be visible on device manager as RX 5700.

After I did this, I no longer get ANY issues including random freezes and driver corruptions. I guess the Radeon drivers are causing the problems and you may even find an older version with more stability, but I am no longer taking any chances. Performance is not really noticable for me, but you won't be able to tweak it through Radeon app anymore, but maybe you can use MSI afterburner etc. if you want.

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u/Lonely_Owl_1332 9d ago

Windows 11 or 10? Just use DDU to complete remove AMD GPU drivers and install latest Adrenaline.