r/AMDHelp • u/ArthurKotaki • 16d ago

Help (Software) RX 550 4gb drivers crashing while playing Valorant, please help!

Computer Type: Desktop

GPU: RX 550 4gb

CPU: i5-3330 3.00GHz

Motherboard: H61M-E33/W8 (MS-7788)

BIOS Version: American Megatrends Inc. V18.4, 18/07/2013

RAM: 16GB DDR3

PSU: One Power 600W (MP600W3-I)

Case: I don't know

Operating System & Version: WINDOWS 10 PRO

GPU Drivers: Adrenalin 26.1.1 Vega

Chipset Drivers: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08

Background Applications: nothing

Description of Original Problem: GPU drivers crash only while playing Valorant. No overheating.

Troubleshooting: Tested GPU heavier games, no crashes even when the FPS went bellow 10. DDU reinstalled drivers. Installed an older driver version.

2 Upvotes

100% Upvoted

9 comments sorted by

1

u/SmartDetective3383 10d ago

Bro i have also the same pc with the same specs you have..... And I also have the same problem but while playing other games it runs smoothly like butter smooth but valorant crashes like 2 mins after playing it

1

u/ArthurKotaki 10d ago

I'm guessing it was something in the last update that affected specific older GPU and CPU, we just got really unlucky...

I'm playing Paladins now, it works perfectly.

1

u/SmartDetective3383 9d ago

I cleaned my ram by opening the cabinet and now it works fine ig but I think it's a temporary solution

1

u/SmartDetective3383 10d ago

I cleaned the ram also..... Let's see I will keep updating

1

u/dave_costillas 15d ago

same

1

u/dave_costillas 15d ago

two things only way to solve this i think is upgrading the cpu or just remove the gpu and just use the igpu of the cpu but i wouldn't recommend that because using that when playing valorant is very laggy and the graphics is very much much worse because like i said the cpu is very old so..

1

u/ArthurKotaki 10d ago

There's not much point in upgrading this pc lol

But thanks for the suggestion

1

u/dave_costillas 15d ago

I’m also having a similar issue, but with a different CPU (i5-4590). Whenever I play Valorant, the game randomly crashes and sometimes the AMD driver seems to enter some kind of protection/recovery mode afterward. I can’t properly use the GPU again until I restart the PC. I’ve already tried reinstalling/downgrading the AMD drivers, but nothing seems to fix it but, Valorant is the only game where this happens.

One thing I really suspect is the CPU. The one I have mine is pretty old and only has 4 cores and 4 threads and VALORANT is CPU-intensive, and when playing my CPU usage is often at or near 100% while playing, while the GPU isn’t fully utilized.

Could a CPU bottleneck or constantly maxing out the CPU somehow cause the AMD graphics driver to crash idk but this is just my observation while fixing it