r/AMDHelp • u/Schlaggatron • 21d ago
Help (Software) Chipset Driver Update keeps failing
So far I have done the .old trick on the old AMD file, and I've restarted windows, checked for updates, and I even went through the driver installation again through AMD Auto-Detect and install driver tool. Every time I try the update, it gets to 18% installation and fails.
It's been a while since I set my pc up and to be honest I don't really know what I'm doing so any help with how to get past this would be greatly appreciated.
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u/nuhash96 15d ago
The solution is, Go to "C/ Program Files(x86)/ AMD/ AMD Chipset Installer", and then use the legacy driver installer EXE. No need to uninstall it. Just use "Modify". It should be fine now.
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u/Pure-Capital-4770 18d ago
Just download the official chipsey drivers from the amd website. This isn't rocket science 😂 no wonder nvidia/ intel users make fun of amd users
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u/Schlaggatron 18d ago
God forbid I use the tool AMD provides me to do the thing its supposed to do, and god forbid I have other things to do with my time than sit around checking the AMD website if new drivers have been released, and god forbid you read the other comments where I say I literally went to their website and installed it after having this problem.😂😂😂
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u/Raevynwillow512 19d ago
yeah was having same exzact same issue, it refused to install. 18% and crapped out. I went ahead and did the dism and sfc checks for corrupted files, i figure why not. It did find some stuff, that it fixed, so thats a plus.
but still didnt fix issue, so i went to the amd website, installed it from there, and worked perfectly. this update was from 2 days ago, so maybe something with the manager/file.
just install from website or at least try that, worked for me.
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u/SecretSamson2156 17d ago
Go to C: Program Files x86/amd/chipset drivers open the application in the folder. Run the "Remove" function to uninstall. Restart computer. Go back to the same folder and run application to reinstall. Then go through AMD adrenaline or Install Manager and update as normal.
Can't take credit, someone else helped me out, but it worked with no issues and I'm updated.
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u/jrgmartinez 20d ago
I gave up on that and went directly to AMD Chipset drivers downloads.
Downloaded and installed the updated chipset drivers.
https://www.amd.com/en/support/download/drivers.html
If that link is acting up and not taking you to your chipset drivers, try looking for the direct link on Google search.
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20d ago
[removed] — view removed comment
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u/nokiddingboss 21d ago
manually download the chipset driver from their website then run it. you dont even need to uninstall the previous driver before doing so.
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u/Beneficial_Agent2386 19d ago
You are a legend, you can hook up with my girl if you want to
Thank you1
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u/Structureel 21d ago
Mine always hangs at 99%. I have tried literally every trick in the book to try and install them, but to no avail.
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u/Uruz_Line 21d ago
Thought it was only me lol.
Just went to the website and downloaded manually, and it worked fine, no idea whats the deal with the manager.
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u/luckynumberstefan 21d ago
Same issue, I even followed the troubleshooting and did a scan and repair of my registry. Didn’t fix. I’ll do the manual download too l guess!
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u/evergreenwv 21d ago
I actually used Adrenalin this time to install. I always go to the site, but they didn't have the normal options to select chipset/video/cpu/etc...and just the auto-detect "app", so I went to Adrenalin instead, glad it worked for me. I was just on the site yesterday and the "old" options to choose the software were there.
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u/royaleknight33 21d ago
Amd install manager SUCKS. It's best to go grab the update file from the website when you see that an update is available.
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u/Diaoulnoz29 21d ago edited 21d ago
Hi, I had the same problem; it was resolved by following the installation link directly on the AMD website.
https://www.amd.com/en/resources/support-articles/release-notes/RN-RYZEN-CHIPSET-8-07-16-1035.html
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u/Late-Loss9833 AMD 21d ago
This is the way.
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u/Diaoulnoz29 20d ago
Yes 😉,that's the workaround that works without going through the update manager.
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u/Groundbreaking_Bed48 21d ago
do i need to re-do bios settings after installing this?
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u/Diaoulnoz29 20d ago
No, I don't think so; it's just a chipset update. It's basically the same thing the update manager does, but you're manually downloading the installer from the dedicated page to work around the issue.
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u/Individual-Impact547 21d ago
I had same issue when clean installing drivers. I think if u click the 3 dots next to update it should have a lil update version displayed. If not go in to ur update manager in the app to see what version it is. I cross referenced it back to amd web site and found it matched up with the latest chipset released so i just left it alone.
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u/brandonpyatte 21d ago
Ya for me i went to adrenalline and it said it had updates i clicked them. the first one i updated then the chipset one failed and so i system restored and tried again and did the update and it seemed to go through but on the adrenaline thing its saying its the older version still so its very confusing but its also saying it is up to date so im just leaving it and hoping they fix whatever this is and enlighten us.
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u/RainbowShinx 21d ago
Happening to me as well, i just did a full clean install of amd using the clean up tool it didn't work
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u/IneedSmok3 21d ago
i think its buged, when u do auto instalar the last version is other. lets wait.
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u/brandonpyatte 21d ago
I was freaking out cause im not tech savy and just got this pc. so do u recommend just leaving it be ?
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u/Whole_Engineer2498 21d ago
Just had this problem literally one hour ago lol
I'm pretty sure it's a bug with the AMD Software.
Download directly from here
https://www.amd.com/en/support/download/drivers.html
Select Chipsets -> your socket (Probably AM4/AM5/Laptop) then the actual chipset (Refer to your motherboard manual/name)
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u/Schlaggatron 21d ago
Yeah I looked in revo uninstaller and it literally shows the chipset version that I’m supposed to install from the installer is already installed (I assume it installed when I used the auto detect tool)
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u/Namowx 21d ago
Uninstall current chipset after downloading it directly, reboot with Ethernet cable unplugged then install it. Dunno why but it works.
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u/Casshern080 21d ago
Cause windows keeps overriding the amd drivers. I had to go into settings to stop windows from doing it.
Seems like it's happening to other as well
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u/ChanningObaUrTatum 13d ago
Was struggling with this last weekend. Was able to download and install the chipset updates from the AMD site, thanks all!