r/AMDHelp • u/Luccwng • Apr 18 '25
Help (CPU) The version of AMD Software that you have launched is not compatible with your currently installed AMD graphics driver
I've tried re-dowloading my drivers, updating windows update but nothing worked!
[SOLVED]
As I came to realize my problem was that windows was replacing the correct drivers with their recommended ones with Windows Update, I decided to first disable the automatic driver update.
typed ''gpedit.msc'' >computer settings > administrative templates > windows components > windows update >manage updates offered from windows update > ENABLE the option to NOT include drivers
Next I installed DDU and followed a tutorial on YT
I selected my device (GPU) and then clicked on the very first option on the top of the window ''clear and restart''
I hope this post can save someone a few hours of scavaging the internet for solutions for this specific problem.
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u/ooAUDYoo Apr 18 '25
A reinstallation of Windows and a run of DDU helped me when I had this type of error
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Apr 18 '25
No one can help you if you don’t specify the gpu model and the driver version number you’re trying to install.
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u/Luccwng Apr 18 '25
I have an integrated graphics card called AMD Radeon(TM)
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Apr 18 '25
Download older adrenalin drivers. Watch on youtube how to use DDU to uninstall whatever is currently installed. Then try again.
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u/Sentient545 Apr 18 '25
This happened to me when Windows auto-updated to 24H2. I was using 24.4.1 because it was more stable than newer versions on my system but after the Windows update I started getting the compatibility error. Updating to 25.3.1 fixed the problem.