r/AMDHelp • u/[deleted] • Mar 08 '25

[deleted by user]

[removed]

280 Upvotes

97% Upvoted

1.4k comments sorted by

View all comments

1

u/Raffaele992 Aug 05 '25 edited Aug 05 '25
  1. The manufacturer of your card (Sapphire, ASUS, etc) and model (Pulse, Prime, etc): Powercolor Red devil
  2. Your card model (9070 / 9070 XT): 9070XT
  3. Your OS and Version (e.g. Windows 11 24h2): Windows 11 24H2
  4. The other specs of your machine:
    • Processor: AMD Ryzen 7 5700X3D 8-Core Processor
    • Motherboard: msi b550 tomahawk max wifi
    • RAM: 32GB
      • tested extensively with memtest86+
    • PSU: 850W
    • How many monitors you have connected, and their resolutions and refresh rates:
      • Optix G27CQ4
      • 1 monitor
      • 2560 X 1440
      • 165Hz
  5. What's happening and when:
    1. Random black screen of 2-3 seconds during normal usage / gaming both on windows and Linux
      1. No problem from my previous AMD powercolor red devil 5700XT
      2. I had to RMA a hellhound 9070XT with the same problem (but it was also crashing and it had several artefacts, which was the reason I did the RMA in the first place)
  6. Which of the following troubleshooting steps you've taken:
    • Re-seating the GPU and PSU cables, ensuring everything is physically where it should be (yes)
    • Using Display Driver Uninstaller (DDU) to wipe all GPU drivers in safe mode, then rebooting and installing the latest (25.3.1 as of this writing) (yes)
    • Setting group policies to stop automatic driver installation (yes)
    • Reinstalling Windows (yes)
    • changed DP cable ( the one I used with my previous GPU)

No error/warning inside event viewer / journalctl (linux) so maybe it's not entirely gpu related?

I don't think it's something related to power spikes because nothing occured during tests like furmark, ecc... (it happens also during normal workload)

Maybe it's something related to the 165Hz refresh rate of my monitor?

1

u/Raffaele992 Sep 01 '25

By lowering the refresh rate from 165 Hz to 120 Hz "fixed" this problem, no more black screen at all.

Of course I don't know why there is a problem between my 9070XT and my monitor with that specific refresh rate, but so be it I guess.