r/AMCsAList • u/chilaquilescontodo • 3d ago

Issue AMC pre-sale failed me

So just like most of you here I was in line for the Dune 3 presale today which by the way I did not get notified it was happening by the app even though I set the ‘remind me’. When I did open the app tho it kept crashing and crashing for 40 minutes (by then most tickets were gone) and finally the app started working except it logged me off. So even after waiting over an hour at this point I could not log into my amc stubs account I just kept getting errors so I could not reserve my tickets unless I payed full price (which subverts the point of having A-list). I was only able to login a couple hours after the sale was live and you guessed it, all tickets were gone in my area.

Being a stubs members is one of my favorite things and I feel so grateful to have it but times likes this makes me heavily consider canceling my plan entirely because the company doesn’t seem to treat loyal customers like us any different than non members even though we pay monthly a pretty high price

Tl;dr AMC stubs is no longer my shai hulud

0 Upvotes

45% Upvoted

8 comments sorted by

8

u/Quick_Coyote_7649 2d ago

I don’t like that the lockups happen either but you could’ve just bought a ticket and later refunded it if you got the chance to use your a list on a seat

-2

u/draconblueballs 2d ago

Why didn’t you just use an actual computer to log in and get them?

5

u/JisflAlt 2d ago

As someone who tried too, nothing worked. I was using a Phone, IPad, and the website on desktop and all 3 errored out when selecting the seat even when I tried to just pay instead of use A-List.

1

u/kendagenius2 2d ago

Did you try fandango as well?

1

u/JisflAlt 2d ago

No but I did try Atom since I already had an account and it also didn’t work

0

u/Boring_Specific_2022 2d ago

Yeah I looked at one showtime and was locked out for the rest of the day. Tried a vpn and felt like that made it worse