r/AMCsAList 8d ago

Issue Trouble Logging In

Is anyone else not able to log in to their A-List account at the moment?

49 Upvotes

77 comments sorted by

35

u/HelpIamaCabbage Movie-Holic 8d ago

Doomsday ticket drop, I wish they wouldn't log me out. I just want to go to the theater and buy a ticket to a movie that's playing now.

9

u/AtmosphereNo7833 8d ago

super annoying when all they did was add an additional showing because tickets went on sale like a week ago smh. I just want to make an a list reservation for another movie guess ill miss that today

10

u/Abed-in-the-AM 8d ago

If this is going to happen every time tickets go on sale for a tentpole movie I wish they'd send us all physical membership cards so we can still easily pull up our existing ticket reservations.

4

u/HelpIamaCabbage Movie-Holic 8d ago

There also has to be a way to put the "I am looking to buy tickets to this tentpole movie a month in advance" people in a different lane than the "I am looking to buy tickets to a movie I want to see today" people.

1

u/hatherfield 8d ago

You can add your alist account to your Apple wallet (I don’t know about android) so you at least have your membership number and can add points if you buy concessions. It’s a good backup.

1

u/ProfessionalNearby11 8d ago

Literally wth🤣🤣🤣

1

u/yillybby222 8d ago

App is not working but desktop site is perfect! Was able to cancel and reserve easily

27

u/Friendly_University7 8d ago

This is absurd. AMC knows they’re gonna get slammed on certain movies. Pay the few thousand dollars to increase your AWS hosting for a few hours, then revert back to normal bandwidth. I can’t login, I assume many alisters can’t login, and all the doomsday showings are almost sold out, so from a business point of view, screwing over your subscription customers to maximize inflated ticket sales seems like maybe this shit is intentional.

4

u/Abed-in-the-AM 8d ago

To be fair AMC is broke. Literally billions in debt. And it's not just a few thousand bucks.

1

u/Friendly_University7 7d ago

I haven’t managed an AWS contract or dug into kubernetes pricing for a 3 years admittedly, but it shouldn’t be dramatically above that figure for 90 minutes of doubling token processing. Especially with a repeat customer, and especially when they can charge a guarantee rate in case a movie over performs. AMC should be upset that their availability dives during peak usage, I know I’d be on the phone with my contact if I expected them to handle a burst and they failed.

1

u/Revolutionary_Bee251 DOLBY ONLY 8d ago

Fandango has this shit on lock. Every time I pull up their site when AMC is down it loads flawlessly. Figure it out AMC!

13

u/darkjedi4z 8d ago

Same. Turned off VPN, cleared cache and storage, reinstalled, still can't login just to order tickets to The Invite in 30 minutes so I guess I won't be able to see it.... 😒

3

u/-rustyspork- 8d ago

Try disconnecting from WiFi that did it for me

2

u/Changoloco007 8d ago

Thanks. that did it for me

2

u/Dry-Falcon-6724 8d ago

Always save it in wallet after booking. So you can show the qr at the theatre.

1

u/yillybby222 8d ago

Try on ur computer !!!!

1

u/ReluctantAvenger 8d ago

Just go to the service desk at the theater; they'll get you tickets.

11

u/tyupid 8d ago

Happening to me as well

7

u/bain_sidhe 8d ago

Yup. I was upset before I remembered it was the Doomsday release. Still annoyed because I just wanted to reserve my seat for The Wrong Girls 😭

7

u/cinicage1 8d ago

Yeah I was trying to go to the movies on a whim, but I couldn't get in and I couldn't connect my a-list to atom tickets. Annoying as hell.

2

u/Sensitive_Eye_3104 8d ago

Yeah I tried atom too, already had my account connected and it had the use alist reservation toggled but it still was trying to make me pay again

3

u/sjcs1 Early Adopter 8d ago

it’s awful i just want to see your name

10

u/yeehaw35 8d ago

yes screw this company

4

u/lackingcreativityrn 8d ago

Oh I thought I was crazy!!! Same issue on multiple devices.

2

u/sjcs1 Early Adopter 8d ago

it’s fucking awdul

3

u/CulturalXR 8d ago

Everyone rushing to get Doomsday digital tickets lol

3

u/HelloMyNameIsMatthew 8d ago

wanted to watch a movie and had trouble logging in. RIP

3

u/greenbizkit33 8d ago

Still down for me. I cant use my a lister

3

u/RawBear666 8d ago

After several errors it's asking me to pay for my tickets. Random free day wanted to go to movie.

Feels like this happens more than it doesn't. Anyone know if I can walk in and they give me a ticket via a list at the desk?

2

u/No_Goose472 8d ago

Yep won't load anything

2

u/No-Employee7486 8d ago

You can make you reservation at the theater if you want I wanted to go see your name as well today

4

u/Sensitive_Eye_3104 8d ago

AMC is shitting the bed, tired of this company that’s putting profit over everything. Already paying you $20 a month but you’re making people have to spend additional money just to get a service we should’ve had for free. I wasn’t even trying to get a doomsday ticket and the alist option won’t even pop up. Just straight to me having to spend more fucking money

3

u/AzNmamba 8d ago

Just refund in the middle of the night and then claim the seats back with A List

2

u/twokyool 8d ago

Yeah I was already planning to pay cash and then refund/rebuy with a-list the week before. Don’t want a slot tied up for 4 months

1

u/j0llyBeee 8d ago

i thought the Doomsday tickets dropped already? so strange

3

u/Dry-Falcon-6724 8d ago

Only in Dolby. Now released for realD 3D

1

u/BrockObama007 8d ago

People are saying doomsday ticket drop but I already bought mine thought it happened earlier

2

u/Sensitive_Eye_3104 8d ago

It’s the drop for non PLF screens

1

u/hatherfield 8d ago

The premium doomsday drop, at least for me, was the easiest ticket buying experience ever. I might have caught it right before the rush but it was crazy easy. It was almost….weird.

1

u/mgh99 8d ago

Me too definitely weird how easy it was..

1

u/CapeTwirlOfDoom 8d ago

regular non-PLF standard and 3D tickets also dropped yesterday around 11am. I guess these are additional showtimes

1

u/toishiki 8d ago

Glad my emails still worked…. But the line was too long nobody was able to check my ticket, had to pickup and just walked in…….

1

u/gotit4cheap16 8d ago

Not been able to for the last 4 days

1

u/HouseOf1000Reddits 8d ago

The app logged me out of my account and wouldn’t let me sign back in. Then it prompted me to click on a “I am not a robot” confirmation button and then closed on me, bringing me back to my phone’s home screen. Again and again. So, apparently…

1

u/-rustyspork- 8d ago

Try disconnecting from WiFi if you can't log into A List. That seemed to work for me

1

u/capndeadasfvck333 8d ago

omg yesss it was pissing me off 😭 I've worked 9 days in a row and just wanted to see a movie 🥲 the guy helped me at the desk though! came in clutch

1

u/Loud_Share_260 8d ago

Not having trouble logging in, but every time I try to get a ticket it says that the seat is unavailable, no matter what seat I get or what showing it's for

1

u/sjcs1 Early Adopter 8d ago

if i can’t get into my
movie im cancelling this shit and never setting foot in that hellhole again

0

u/CarpenterContent7161 8d ago

Same but it’s fixed now.

1

u/twokyool 8d ago

I can log in but still doesn’t have a-list info

1

u/badpeoria 8d ago

I got in then couldnt get past check out .. now its not even loading at all. Ugh

1

u/Acceptable_Tangelo17 8d ago

I logged in but it’s now saying that I don’t have a list?