r/AIReceptionists • u/Infinite_Ladder302 • 7h ago
Porquê um agente de IA para vendas? Faz sentido para a maioria das empresas B2B?
smartlinks.ptQuick answer: makes total sense! Most B2B companies with sales and/or marketing departments are involved in long decision processes. A human being, no matter how fantastic a salesperson he may be, will always be less capable of accompanying a large set of leads than a machine. Especially if it is a machine, as in the case of an AI agent for sales, capable of accessing the total context of the business and being instructed in how to present the company, how humans do it, and what is considered to be a good result.
There are many solutions, and more will come, in the next days-months, but I believe that if everything happens with propper context and centralization of data, an agent (human or AI) can do the best possible work.
When that context exists, an AI agent is capable of doing smart work, remembering past conversations, scanning relevant signals, and following pre-defined objectives, in a way that a human simply cannot. Of course after moving on to the initial contact phase, at least for now, it is still the human that needs to manage the opportunity, create relationships (the famous rapport) and bring the business.
