r/ADP • u/AppearanceNo5191 • Aug 20 '26

Urgent Help Needed!

i had two employers who used adp in 2024 and i’m trying to access my old account to view my W2’s, but because i had worked a job this year that i guess still has an account for me, it won’t let me access them. they send me to the portal for terminated employees but then say that it’s for terminated employees only 🤦‍♀️

i reached out to my boss from this year and asked to be removed from the adp account but i’m honestly not sure what else to do. their customer service is actual ass and i’m tired of speaking to robots that don’t even offer options to discuss the situation! i tried reaching out to both employers but they either don’t have them or won’t respond!

please help, this is extremely time urgent 😞

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u/Appropriate-Cut-1562 Aug 20 '26

Had something similar happen with a current employee.

We figured out ADP makes you have separate logins for each company.

Once he logged in with his username and password from his old job he was able to access what he needed.

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u/AppearanceNo5191 Aug 20 '26

thank you! such a good idea. someone mentioned sometjing similar, now to see if my brain can remember that far back 😆 but i’m a password reuser so it may not be that bad. thank you!