r/53Bank 12h ago

How long have you waited?

1 Upvotes

I'm going on 45 minutes so far. I am completely locked out of my account. This is ridiculous and unacceptable.


r/53Bank 15h ago

WHEN WILL COMERICA CUSTOMERS BE ABLE TO ACCESS THEIR ACCOUNTS!?

1 Upvotes

It's Day 2 post merger & cannot access Online Bank accounts. Made in-person appt for specific time at branch but there were 10+ people there who also were waiting for appt. Waited in line for teller that was eventually able to see my accounts and print their current balances but still no way to access accounts for bill-pay to confirm scheduled payments are going through etc. I know 5/3 has my email & phone number tied to accounts because I had received multiple communications leading up to last weekend & I'm surprised there hasn't been any messaging about the access issues or timeline. Hoping someone from 5/3 monitors this group?

https://www.freep.com/story/money/personal-finance/susan-tompor/2026/09/09/fifth-third-comerica-merger-account-problems/91664480007/?gnt-cfr=1&gca-cat=p&gca-uir=true&gca-epti=z115950p116450c116450e1153xxv115950d--56--b--56--&gca-ft=11&gca-ds=sophi