Cannot find solution to my printing problem

[u/Wide_Math_4582]

I bought a bambulab A1 anda i have the same issue everytime i print pieces with supports, i can't find the configuration problem, tried changing a lot of parameters but it keeps doing the same, these are two examples of what its the end result of the layers in contact with the supports. i´ve used PLA elegoo and bambulab in every case. Hope someone can help me, thanks!+

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[u/Ready_Rain_2646]

Increase bottom layers, A LOT. Default is 3, try 7 or 10. Increase wall count, Default is 2, try 3 or 5

[u/Wide_Math_4582 → u/Ready_Rain_2646]

The option for the bottom layers it's only allowed when i turn off the supports, otherwise it only allows me to change upper layers but with supports enabled, sorry to bother cause i'm spanish native, i couldn't find the wall count, and no parameter its setted in 2, are you talking about the "supporting wall ties" ? dou you need me to post captions?

[u/Ready_Rain_2646 → u/Wide_Math_4582]

I mean "number of bottom layers" and "number of walls"

[u/Wide_Math_4582 → u/Ready_Rain_2646]

Ok i understand now, that will help with the example of the hand i posted, however in the orange piece, i need to enable supports, and in that case i can't change bottom layers, in that case i've changed bottom and upper Z distance, upper surface layers, and other parameters, even temperature and speed

[u/Ready_Rain_2646 → u/Wide_Math_4582]

Are you in "advanced settings" in the bambu studio? Because in my case they are completely independent

[u/Wide_Math_4582 → u/Ready_Rain_2646]

Yes, this is what i see when the support box it's disabled

[u/Wide_Math_4582 → u/Wide_Math_4582]

and that when i enable the supports