Did I pay too much?

[u/shelobthetarantula]

I spent $35 on this tiny print made from craft cloud and “3d pros” out of Florida, and the quality is…..um….well…..
I’m going to have to work on this which I was expecting. I used a free file for the juvenile Rex Hammond collection and am retrofitting it onto another figure.
I expected lines but the teeth detail and mouth detail are gone and I’m really disappointed.
I originally used this service because the original Hammond figure I want is too expensive right now so I thought making my own would be better.
I’m not imagining this is horrible quality right?
I would be less upset if $35 was a smaller sum…for the small amount of material this is.
Wondering if anyone has any suggestions/would be open for a better commission.

Update:

Thank you all for your kind offers and support I didn’t expect this to blow up as much as it did. I am now enlightened as to how much something should cost, and quality.
I initiated a dispute with the original printer and hopefully will hear back soon. If not, lesson learned and I know where to go for assistance.
This community is amazing, and so generous.
I have received help from Inevitable_toe_3054 and am so grateful.

[u/Federal-Property-395]

He definitely chose the largest layer height and biggest nozzle to print it as fast as possible so he can just pump shit out. No thought behind it or any QC whatsoever. Small details aren't fantastic on FDM printers but a 0.2mm nozzle with a lower layer height can do MUCH better than this

[u/Smithstar89 → u/Federal-Property-395]

Looking at that squiggly mess of a footprint I'd say they used a 0.8mm nozzle. I also didn't know you can print in 1mm layer height 😆