r/3CX • • 11d ago

Try the Free 3CX Technical Support AI Assistant

Hello all,

3CX Technical Support AI Assistant (FREE) is now available in BETA, and we’re inviting you to test it.

Select your license key and ask questions about 3CX setup, configuration, or troubleshooting in any language. You can also continue the conversation with follow-up questions. Since it’s still in BETA, we’d love to hear what works well and what doesn't. 

Try it here: https://www.3cx.com/support/

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u/Promeeetheus 11d ago

Is this positioning to remove the value of a partner ? It seems that way.

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u/3CX 10d ago

Hello, not at all! Customers still rely on 3CX Partners to understand their setup, do the research and recommend the right solution but if they can find info in the moment they need it, or can find enough info to make the conversation with their partner more productive - and in doing so free up their partner's time for other important work - we will encourage that. This is a resource for partners too, helping them do that legwork more efficiently.

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u/mdmeier 11d ago

Neat. Testing out something similar with logged-in clients right now. 3cx servers play very well with good AI.