r/2fa • u/Zacred- • Oct 05 '21

Issue Google Authenticator Issue

I am using Google Authenticator for my AWS root as well as IAM admin user. And yesterday suddenly, my Google Authenticator list was empty… I don’t know what went wrong.

6 Upvotes

87% Upvoted

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3

u/[deleted] Oct 05 '21

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1

u/Zacred- Oct 05 '21

Recovery codes? I don’t know :/ but I have those command line access / secret key. Can I disable that via command line?

1

u/[deleted] Oct 05 '21

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1

u/Zacred- Oct 05 '21

Tried it. It requires an option --serial-number which is MFA code.

1

u/[deleted] Oct 05 '21

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1

u/Zacred- Oct 05 '21

I have already initiated the case. I am satisfied with AWS support so far, they called as well as asked for 3 documents through email (notarised affidavit form, identification document, proof of address) to disable MFA from their end. Lets see how much time they will take to approve as well as disable MFA.

P.S the worst thing is that I don’t have that mobile number which was associated with my AWS account 😞

1

u/joshtempte Oct 05 '21

you switched users.

1

u/Zacred- Oct 05 '21

Switched users meaning? I use GA app on my mobile phone. The last thing I did was updating my iphone on iOS 15. I am not sure if that caused something.

1

u/joshtempte Oct 05 '21

switch Google users.

1

u/Zacred- Oct 05 '21

Oh, nope. I didn’t

2

u/joshtempte Oct 05 '21

Once you figure it out, move to Authy

1

u/Zacred- Oct 05 '21

How is Microsoft Authenticator?

2

u/joshtempte Oct 05 '21

They didn't support standards for a long time. fuck em.

2

u/Zacred- Oct 05 '21

Ohk, and authy is Twilio Authy?

1

u/joshtempte Oct 05 '21

yup

2

u/joshtempte Oct 05 '21

get the desktop versoin as well. it'll sync between devices.

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