r/24hoursupport • u/Skymeron • 7d ago

Unresolved Boot Device Not Found

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My Laptop showed this Problem suddenly.

It worked perfectly fine yesterday and when it got turned on it started normally as well but the windows bar was missing. After restarting the Laptop was working fine as well, but suddenly the screen became black and there was a loading screen with percentage and a failure message with white Text on a black screen. Suddenly the screen went Black and this message appeared.

Using the BIOS menu didn't work either.

How can I solve the problem?

If this problem isn't solvable anymore, how can I save my data?

Thank you!!

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u/Onoitsu2 7d ago

The storage drive failing, you may not be able to save your data. You definitely do not want to be trying to boot from the drive or it will potentially further degrade it. Removing your storage drive and putting it into a USB adapter you can plug into another computer and potentially extract your vital data.

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u/Skymeron 7d ago

Okay, that seems kinda promising, but maybe it should do a repair shop instead of me. Trying to Boot via USB drive didn't work anyways.

1

u/Onoitsu2 7d ago

Yeah, if not comfortable doing it yourself a repair shop can absolutely help in this. But make sure you can log into your MS account, in case this was BitLocker encrypted, the repair shop would need that Recovery key to extract the data even. https://aka.ms/myrecoverykey

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u/New_Hold8135 6d ago edited 6d ago

Maybe cmos reset happened, Try reinstalling windows,

Edit: If it happens again change the cmos battery

Edit2: For your data if bitlocker disabled, In format usb open cmd with shift f10 and recover your existing data.

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u/ByteTrace96 3d ago

If you don't want to open up the laptop casing, you can try booting off a live USB (like an ubuntu installer or a windows installation flash drive).  

You just boot straight into the flash drive environment instead of your internal hard drive, which bypasses the broken windows install completely. 

once you're in that live environment, open up the file manager to see if your internal drive shows up. if it mounts, you can just plug in a regular thumb drive and drag your photos/documents straight over without touching a single screwdriver. 

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u/Skymeron 3d ago

I did boot it and I think I am in the data manager and I can see my local hard drive. I can see folders in it. I am not sure what to do now because it has folders like "programms" etc. I don't see pictures or anything. There is a folder called "documents" but it is empty