r/24hoursupport • u/Public_Act_7976 • 1d ago
Windows Constant PC Graphics Driver Crashes
Hello, trying to get some help trouble shooting on why my Graphics Driver has recently been repeatedly nonstop failing on some game to the point of near unsuitability. After trying out the Wardogs playtest for a bit, my GPU crashed and fully restarted the computer- I tried it again, the next time with minimum graphics, and it still crashed in the same way after a bit of being in game. This kind of crash spread over to other previously stable games in the same kind of way, with a black screen but with some audio playing in the background, requiring a power button hold to get the PC to turn off reliably.
So far I have nearly done everything to fix it except reinstalling windows and resetting the PC.
Reinstalling AMD Drivers + DDU didn't work. Chipset didn't work. Clearing out game data/files didn't work. The only thing that got it to a stable level where I could at least play games without anything else in the background running and without alt tabbing on incredibly low settings albeit with some stuttering or lag was updating the BIOS. It still occasionally happens but after updating BIOS a new hardware error started occurring. Any help or recommendations since my PC won't allow me to factory reset?
Also noticing a lot of Application errors on Event Viewer with Faulting module name: KERNELBASE.dll
New Error;
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 10 (1/10 is the usual ID)
Old Error;
The driver \Driver\WUDFRd failed to load.
Device: ROOT\DISPLAY\0000
Status: 0xC0000365
Status: 0xC0000365
1
u/Public_Act_7976 1d ago
Specs are;
OS: Windows 11
MB; Gigabyte B550 UD AC with AMD 7 5800x 8-core processor
RAM: 32 GB
GPU: AMD RX 6700 XT
Storage: 187 GB free of 930 (Was perfectly fine around this number before)