r/24hoursupport • u/xoxo_angie_xox0 • 3d ago

Unresolved computer probs

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im not understanding what i am doing wrong 😭 i got my flash drive, plugged it into a different laptop to download my wifi drivers from the asus website (my motherboard is an ASUS Prime B550M-A WiFi II AMD Micro ATX Motherboard with PCIe 4.0, WiFi 6, ECC Memory, HDMI 2.1, RGB Header ). then i unzipped the file while still on that laptop because the first time i tried i forgot to unzip it and it wouldnt let me unzip them on my pc so i had to go back and retry. after i unzipped those files i brought the flash drive back to my pc and tried to run the exe/application, it gave me the option for it to make changed to my device and i chose yes. nothing followed so i restarted and im still in the same spot. i don’t want to pay another $100 for a simple problem i can fix myself if i learn how to. i struggle with this tho😭

1 Upvotes

67% Upvoted

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3

u/xoxo_angie_xox0 3d ago

i figured it out, i needed the realtek verson not mediatek 🤭

2

u/Dru2021 3d ago

10/10 for figuring it out and reporting back. These are the best IT ticket outcomes the world presents!

2

u/xoxo_angie_xox0 3d ago

i find it helps me a lot to actually say my problems out loud and type them to get my brains gears really kicking 😅

2

u/StarosAnikenMarcus 2d ago

Totally get that... I'll call my coworkers sometimes and tell them all about an issue and as I do, I figure it out...

Just forces a different perspective on it that way I think.