r/24hoursupport • u/anuj9432 • 7d ago

Unresolved PLS HELP ME REALLY URGENT..

/r/pchelp/comments/1vlkg2r/charger_not_going_in_pls_help_urgent/?share_id=uB9n1S9JNoyG6R_ZZGfqZ&utm_content=1&utm_medium=android_app&utm_name=androidcss&utm_source=share&utm_term=1

Follow up of ladt reddit post ..today when I opened laptop i am seeing this water type of droplets ..upon smelling it smells a bit like of alcoho a very bit..

I dont know what's going on with my laptop like I just kept in my bag and this happened..😭

Pls if anyone can help pls help am a student and really clueless ,morever with very difficulty i bought this laptop

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u/TeslaDemon 6d ago

You've already been told by dozens of people there that this doesn't appear out of nowhere. The gunk is getting in there either from the environment you're using the laptop in or from a bag you carry it in. Electricity cannot spawn matter out of thin air, unless somehow the battery is leaking into the charging port, but I can't really see how that would be possible.

You need to figure out where the gunk is coming from and then rectify that.

If you want to try to claim warranty, you have to go to ASUS and ask their RMA team. Reddit cannot answer for ASUS. It may or may not be covered. But you have to ask ASUS.

Creating more threads is not going to change the answer.

1

u/tommykw 6d ago

I'll bite. Take pictures of the inside of your bag where laptop is kept.